NEVER AGAIN! My friend and I made a reservation to travel from Cracow to Budapest on July 31st this year. Our bus was supposed to depart at 14:30. At 15:15, still no bus. I sent an email to the company, they replied almost instantly and informed me that our bus wouldn't arrive since the line had been canceled, and that they couldn't tell us since our reservation was made on their old system (???). They then sent me the neccessary information to claim a full refund, which I did. Now, a month later, and after three emails from me regarding my refund claim, I still haven't heard from them. No refund, and especially no response at all to my emails. This is utterly unprofessional, and I strongly recommend against using their services.

Orangeways Bus Orangeways cancelled my reservation and notified me the cancellation by an email one day before the departure. The email also informed me that they will refund the bus fare. 3 month passed and I still did'nt get the refund. I sent 3 emails asking to refund but they have not replied. They should never be allowed to do business in Europe or anywhere else.

Bus cancelled without notice Bus from Budapest to Prague was cancelled without notice. We waited for two hours for the bus, but no bus came and no one had answered the telephone at the Orangeways agency. We had to take a different bus to Prague, and there we found out from the office in Prague that the bus had been cancelled. We contacted the company several times, but after 6 months we still haven`t received the refund for the tickets bought online.

Simply do NOT book online with this outfit Just so no one thinks the reviews are just isolated incidents, I booked a bus to croatia and, like many, had the service cancelled at the last minute so had to take the train. No idea if they actually do have any busses, they offered me a journey the next day but I had lost confidence by then. No refund yet, still trying but have written it off. Do NOT be seduced by any discount to travel with these people, just check the internet to see your odds of a happy journey.

DO NOT TRAVEL WITH ORANGEWAYS! I booked two return tickets from Budapest to Prague with this company and they cancelled the trip some days before departure (6th of September). I haven't received any refund yet and it's already 2017th!!! I DON'T RECOMMEND ORANGEWAYS! DO NOT TRAVEL WITH THEM! THE AUTHORITIES SHOULD TAKE ACTION AND PREVENT THIS COMPANY FROM SELLING TICKETS FOR UNEXISTING TRIPS!!!