Reservation cancelled We were notified by sms for the cancellation of the Bus. The company orangeways sent us an sms the night before notifying that our departure from vienna would be at delayed at 7pm (arriving on 11 pm). But 12 hours later they sent us another sms notifying that also the bus from budapest was going to be changed from afternoon to morning at 7 am. I asked for a refund because it is not normal to spend in total 6 hours on a bus just to spend the night there !! Still no answer. If i get a response in will update the review

Terrible! Don't waste your money Bought ticket from Vienna to Budapest months in advance and they cancelled the day before (not unusual if you read other reviews). Asked for a refund, they eventually replied to my email saying it would take two weeks (Why?). 3 weeks later and still waiting. Is this a scam? Either way we took a Flixbus who were modern friendly and efficient. My advice, avoid Orangeways at all costs!

Orangeways Bus Orangeways cancelled my reservation and notified me the cancellation by an email one day before the departure. The email also informed me that they will refund the bus fare. 3 month passed and I still did'nt get the refund. I sent 3 emails asking to refund but they have not replied. They should never be allowed to do business in Europe or anywhere else.

Bus cancelled without notice Bus from Budapest to Prague was cancelled without notice. We waited for two hours for the bus, but no bus came and no one had answered the telephone at the Orangeways agency. We had to take a different bus to Prague, and there we found out from the office in Prague that the bus had been cancelled. We contacted the company several times, but after 6 months we still haven`t received the refund for the tickets bought online.

VERY UNRELIABLE, DONT USE IT They cancelled our line without any replacement and told us to go day earlier or day later. With accommodation already booked and connecting flight out of Budapest we lost not only money for the hotel but also we had to buy last minute train tickets for triple the price. Traveling day earlier wouldnt solve anything as we would have to take extra day of vacation and pay extra night at the hotel. DO NOT RECOMMEND AT ALL, VERY NEGATIVE EXPERIENCE!