
Mer
GBDon't recommend buying from this company The initial process of ordering, obtaining the new engine, and sending the old engine back was pretty easy. The problems started once the engine was installed. My mechanic tried starting and test driving my truck after installation and found it to have knocking noises coming from the engine. After several attempts at determining what exactly was the problem, my mechanic suggested returning the engine due to a bent rod. I started the process by calling customer service. At first they were very helpful and friendly and gave us more suggestions on how we could try to remedy the issue without returning the engine, which we tried. None of those worked, and I again to ask for a refund. At this point, the customer service rep that I was dealing with started to get very pushy and rude. He did not want to start the refund process. I had him speak with my mechanic, and even after doing that was still rude to me. It took several days and phone calls to get anyone to help me. I did finally get a refund, but I was out a few hundred dollars due to shipping. This was a big ordeal and I would not suggest buying from this company.

Not a Repeat Customer
GBFind an Engine Elsewhere What they don't tell you about these low-mileage used engines is that they have no guarantee that they run properly at all! They may come out of cars with less than 60k miles but these engines have been ABUSED. They said they do compression tests and some other "inspections" but really there's no way that's the case for every engine they sell. The first engine I received quickly started burning a ton of oil and overall running like utter garbage, it was undrivable. So, I had to get a replacement engine sent out. The second engine burned slightly less oil, but being without a car so long I just committed to having to put a quart of oil in every week. That was ok to get me by but it still wouldn't pass CA emissions tests. I'm glad I had the help of a mechanic friend and didn't have to pay labor twice to put a piece of junk in my car or I would have been livid. Oh, and they make no effort to compensate you for your time or other expenses when they send a bad engine. I've since gotten rid of the car but would not recommend a "refurbished" or "used" engine from them or anyone for that matter unless they'll show you it's been tested thoroughly.

Easy Prey
GBAbsolutely horrible experience Absolutely horrible experience. I would never do business again with a internet company that doesn't take PayPal. If you chose to patronage these folks I eish you better luck than I. I received sludge up engine. When I asked for exchange was told: anything we send you will be that bad, they don't take care of their engines because they know they have to pull them a 50k. Send it back in original condition on the original palate and we might do something. Well the palate was long gone. The pan and valve cover were off and it was impossible to send back in original packaging and they knew it. They said to keep going with the install and if there was an issue they would honor the warrantee. Burned over 1guart per tank (250 miles) of gas. They refused to honor the warranty. Short and sad end to story it blew up in about 500 miles. My advise would be. Turn around dont walk away, but run fast as you can. But that's just my advice and experience. In sure they have some happy customers as well.

valued customer
GBOrdered an engine on-line only to… Ordered an engine on-line only to discover it's a long block when delivered to pickup site an hour from home. No timing belt included with purchase even though it was included in cost, wrong exhaust gaskets sent with kit.

valued customer Larry Haskins
GBConsidering engine world screwed me by… Considering engine world screwed me by selling a rebuilt engine that had a terrible oil leak and then refused to stand behind it I give them zero stars, I will never do business with them again and strongly reccomend noone else does!!