Ordered an engine on-line only to… Ordered an engine on-line only to discover it's a long block when delivered to pickup site an hour from home. No timing belt included with purchase even though it was included in cost, wrong exhaust gaskets sent with kit.

I bought a 3.0 liter V6 for my Toyota… I bought a 3.0 liter V6 for my Toyota pick up. The buying went smoothly, the delivery and core return were easy. When we went to reassemble the accessories, we discovered the timing belt tensioner was a different set up on the new engine. We sent a number of pics of the problem to your tech support team and shop manager. Instead of sending the passenger side head ( where tensioner mounts ) we got a box 3 days later with a bunch of random pieces that looked like they had been pulled from multiple engines. No instructions,diagrams or advice—-just a box of parts. My mechanic made it all work, but only after tapping out a mounting bracket hole. Really disappointed in your follow up and tech support. I would not buy from you again. We’ see if this gets posted Ed H Henderson, NC

They sold me a bad engine less than a… They sold me a bad engine less than a month after I bought it the piston rings went bad on the "new" used engine I just bought ended up paying another 2300 dollars to fix this engine

Considering engine world screwed me by… Considering engine world screwed me by selling a rebuilt engine that had a terrible oil leak and then refused to stand behind it I give them zero stars, I will never do business with them again and strongly reccomend noone else does!!

Don't recommend buying from this company The initial process of ordering, obtaining the new engine, and sending the old engine back was pretty easy. The problems started once the engine was installed. My mechanic tried starting and test driving my truck after installation and found it to have knocking noises coming from the engine. After several attempts at determining what exactly was the problem, my mechanic suggested returning the engine due to a bent rod. I started the process by calling customer service. At first they were very helpful and friendly and gave us more suggestions on how we could try to remedy the issue without returning the engine, which we tried. None of those worked, and I again to ask for a refund. At this point, the customer service rep that I was dealing with started to get very pushy and rude. He did not want to start the refund process. I had him speak with my mechanic, and even after doing that was still rude to me. It took several days and phone calls to get anyone to help me. I did finally get a refund, but I was out a few hundred dollars due to shipping. This was a big ordeal and I would not suggest buying from this company.