ed heirtzler
GBI bought a 3.0 liter V6 for my Toyota… I bought a 3.0 liter V6 for my Toyota pick up. The buying went smoothly, the delivery and core return were easy. When we went to reassemble the accessories, we discovered the timing belt tensioner was a different set up on the new engine. We sent a number of pics of the problem to your tech support team and shop manager. Instead of sending the passenger side head ( where tensioner mounts ) we got a box 3 days later with a bunch of random pieces that looked like they had been pulled from multiple engines. No instructions,diagrams or advice—-just a box of parts. My mechanic made it all work, but only after tapping out a mounting bracket hole. Really disappointed in your follow up and tech support. I would not buy from you again. We’ see if this gets posted Ed H Henderson, NC
Mer
GBDon't recommend buying from this company The initial process of ordering, obtaining the new engine, and sending the old engine back was pretty easy. The problems started once the engine was installed. My mechanic tried starting and test driving my truck after installation and found it to have knocking noises coming from the engine. After several attempts at determining what exactly was the problem, my mechanic suggested returning the engine due to a bent rod. I started the process by calling customer service. At first they were very helpful and friendly and gave us more suggestions on how we could try to remedy the issue without returning the engine, which we tried. None of those worked, and I again to ask for a refund. At this point, the customer service rep that I was dealing with started to get very pushy and rude. He did not want to start the refund process. I had him speak with my mechanic, and even after doing that was still rude to me. It took several days and phone calls to get anyone to help me. I did finally get a refund, but I was out a few hundred dollars due to shipping. This was a big ordeal and I would not suggest buying from this company.
Kyle
GBI was scammed I was scammed. I told them I wanted a h23a1 engine they gave me a h23a3 . They assured me it would work after finding out it doesn't have a knock sensor making the car not pass smog.
Ali
GBEvery engine I have gotten has been… Every engine I have gotten has been great. Delivery has also been great. Lately the pricing seems to be higher than other vendors. The call back time on inquiries seem much longer than in the years past. Due to higher pricing and longer call back times it has caused me to purchase from different vendors. As I said in the first two sentences, I have gotten great engines and propt delivery from engine world.
Lucio
GBThey sold me a bad engine less than a… They sold me a bad engine less than a month after I bought it the piston rings went bad on the "new" used engine I just bought ended up paying another 2300 dollars to fix this engine