valued customer
GBI really trust the guys at EngineWorld… I really trust the guys at EngineWorld and believe that their employers possess a good sense of integrity. When the engine that I ordered was delivered to the the first mechanic that I hired to do the job he said something that was questionable. The guys at EgineWorld called me immediately. They could tell that I didnt have a clue who to hire as an alternative and referred me to someone else that turned out to be excellent. My engine works just fine and it'll be a year in November. I have put nearly 20k miles on my car since then.
Easy Prey
GBAbsolutely horrible experience Absolutely horrible experience. I would never do business again with a internet company that doesn't take PayPal. If you chose to patronage these folks I eish you better luck than I. I received sludge up engine. When I asked for exchange was told: anything we send you will be that bad, they don't take care of their engines because they know they have to pull them a 50k. Send it back in original condition on the original palate and we might do something. Well the palate was long gone. The pan and valve cover were off and it was impossible to send back in original packaging and they knew it. They said to keep going with the install and if there was an issue they would honor the warrantee. Burned over 1guart per tank (250 miles) of gas. They refused to honor the warranty. Short and sad end to story it blew up in about 500 miles. My advise would be. Turn around dont walk away, but run fast as you can. But that's just my advice and experience. In sure they have some happy customers as well.
Ali
GBEvery engine I have gotten has been… Every engine I have gotten has been great. Delivery has also been great. Lately the pricing seems to be higher than other vendors. The call back time on inquiries seem much longer than in the years past. Due to higher pricing and longer call back times it has caused me to purchase from different vendors. As I said in the first two sentences, I have gotten great engines and propt delivery from engine world.
Federico “Don Federico De La T
GBStay away from these guys If I could, I would give Engine World 0 Stars. If you are a gambling person and are feeling lucky, you may consider buying a used engine from these guys, but unless you want to join the ranks of those scammed, stay away from them and take your business somewhere else. They sold me a bucket of bolts passing for "a used engine in good working condition", and their 6 months Warranty is not worth the paper it's written on. When my mechanic got the engine for the swap in my car, he warned me that the engine was rusted and in bad shape and he had to do several repairs to it before installation...."they just spray-painted it gray to make it look good", he said. Well, I live in Tucson, AZ almost 1,000 miles from their warehouse in Oakland and didn't have any other choice but to proceed. After the installation, the engine lasted 17 miles before it croacked. Even though it was under the 6 month Warranty period, they refused to honor it and I ended up taking them to Small Claims Court in Oakland, CA. I won the Court case for the full judgement plus Court Fees, but they sure made me jump thru hoops before I was able to collect the full amount they owed me. Their lack of decorum and integrity, short of being sleazy, provide zero recourse in their so-called "customer service". Other folks with similar experiences want to report these guys to the California Department of Consumer Fraud. Again, save yourself the money and the headaches and do your shopping somewhere else.
Mer
GBDon't recommend buying from this company The initial process of ordering, obtaining the new engine, and sending the old engine back was pretty easy. The problems started once the engine was installed. My mechanic tried starting and test driving my truck after installation and found it to have knocking noises coming from the engine. After several attempts at determining what exactly was the problem, my mechanic suggested returning the engine due to a bent rod. I started the process by calling customer service. At first they were very helpful and friendly and gave us more suggestions on how we could try to remedy the issue without returning the engine, which we tried. None of those worked, and I again to ask for a refund. At this point, the customer service rep that I was dealing with started to get very pushy and rude. He did not want to start the refund process. I had him speak with my mechanic, and even after doing that was still rude to me. It took several days and phone calls to get anyone to help me. I did finally get a refund, but I was out a few hundred dollars due to shipping. This was a big ordeal and I would not suggest buying from this company.