Total scam is Avis / Budget Total scam is Avis / Budget. Rented a car for 106Euro. Had to pay 179Euro extra for ‘something i signed for’. A windshield protection. They mislead you in signing a vague contract and threaten you with large 3.500 Euro fines for a tiny scratch. DO NOT RENT HERE EVER. This happened at Malaga airport.

I DO have reservations about Avis Ever wonder what the difference is between making a car rental reservation and just walking up to the Avis counter? At Avis, there apparently is NO difference. Avis can (and just did) call you up in mid-flight to tell you that when you land, you won't really have a rental car available. The agent took it to the next level by leaving me a phone number to return her call. The phone number was to Budget Car Rentals. Avis 3401 SW 11th St -Ste 10 Lawton, OK-73501 Long story short, Enterprise Car Rental was able to save the day yet again. I should have gone to Enterprise first but they weren't an option on the American Airlines reservations site.

Thought I would try Avis at the Salt… Thought I would try Avis at the Salt Lake City airport, worse wait ever, only 2 staff working, 30 waiting in line and no movement.

Avis Savannah. Nightmare Avis Savannah 4/3/24. Reserved car…50+ people in line…NO cars line not moving Spent $320.00 on metered taxi to get to a meeting 11/2 hours away. All customer service after much time spent offered a coupon or $50. Not acceptable

Three long hours in the middle of the… Three long hours in the middle of the night to get a car at JFK. Horrible, terribly slow and incompetent or intentionally bad treatment from one of the agents. When we finally reached our turn, the reservation has been a "no-show" (??!). After a vigorous discussion that they half-mouth confirm it was not our fault, but the only way to get a car is to pay again on the spot (we booked and prepaid for a car through a 3rd party). We were given a smaller car than the 7-seater we requested. We were supposed to receive a refund of the second payment in a few days, which has never happened. We were asked to speak to our agency and ask for a refund from them, though it was not the agency's fault. After a lot of back and forth we received partial refund of what we paid to Avis and were advised that they have event given us a "bonus". So, in a nutshell, they made us pay a second time to get a car and declined refunding the undue payment. Ridiculous, arrogant service! Avoid.