Good experience with Avis at Oslo airport Despite some bad reviews, I'd rented an SUV in Avis at the Oslo airport and was completely satisfied. Nice car, good service, no lines, no hidden charges. Everything was great.

Avis outrageous cancelation fee For the first time I paid for a vehicle upfront. Then had to cancel. Cancelled 19 days out from pick up, 3 days after paying. Out of a $296 hire charge Avis charged $82.50 cancellation fee. Now that is a disgusting practice.

AVIS - the worst A friend and I rented a car from Avis for tw days in Bari. Unfortunately during the drive he received a call and pulled to the side to take it. As he did this he scraped a plastic wheel trim against the pavement. When we came to check the car back in we were told that both passenger side wheel trims had been scraped and the cost to replace them - 290 Euros!!! This made a total rental charge for two days of around 530 Euro! Apparently these plastic wheel trims were priced by Avis at 43 euro each, there was a processing fee of another 42 euro but the kicker was that we were charged 102 euro for 'Vehicle idle time' for a job which would take at most twenty minutes - the wheel trims were pull off push on types - and then on top of that Avis added a further charge of around sixty euro which Avis called an airport surcharge because of the damage!! Car rental companies have a reputation for fleecing their customers at every opportunity - AVIS are top of this list.

AVIS Station Manager Retaliation on Customer Station Manager in Marquette MI mad she had to help me on Easter Sunday - retaliated against me by disregarding her original agreement and charged me $700 to drop off the vehicle I had to swap out the first malfunctioning vehicle for! I had to go back and exchange the disabled vehicle because of a bad tire and crash codes! She sent me out to an empty spot and as she and her family were driving away they flipped me off!! I called Avis, and went through several steps to resolve the charge and now, a month later…still no response. GOODBYE AVIS…BEWARE if you rent from them!

Do not waste your time on this company. Do not waste your time on this company. I prepaid for a rental in Seattle to be picked up at the cruise port, was on the phone pre trip for 45 minutes with a lady that double checked to make sure we would be picked up. When our ship arrived I called the Number to be told they didn't pick up at the port and we would have to take a cab to there location to receive the car. So no I am not paying 50 dollars for a cab to get the car when I can pay 50 to the hotel and use free shuttle. Now having a hard time getting my money refunded they broke the contract not me I have emails stating they will pick up at the port. Do not use this company they do not tell the truth and cost way more money than you think.