Avis Riga - stolen money Dirty car received from Avis, covering a small scratch UNDER the car. Returning the car, I had to pay 180 eur despite the obvious photos provided to them. Be aware of thiefs!

AVIS Station Manager Retaliation on Customer Station Manager in Marquette MI mad she had to help me on Easter Sunday - retaliated against me by disregarding her original agreement and charged me $700 to drop off the vehicle I had to swap out the first malfunctioning vehicle for! I had to go back and exchange the disabled vehicle because of a bad tire and crash codes! She sent me out to an empty spot and as she and her family were driving away they flipped me off!! I called Avis, and went through several steps to resolve the charge and now, a month later…still no response. GOODBYE AVIS…BEWARE if you rent from them!

Avis Savannah. Nightmare Avis Savannah 4/3/24. Reserved car…50+ people in line…NO cars line not moving Spent $320.00 on metered taxi to get to a meeting 11/2 hours away. All customer service after much time spent offered a coupon or $50. Not acceptable

AVIS - the worst A friend and I rented a car from Avis for tw days in Bari. Unfortunately during the drive he received a call and pulled to the side to take it. As he did this he scraped a plastic wheel trim against the pavement. When we came to check the car back in we were told that both passenger side wheel trims had been scraped and the cost to replace them - 290 Euros!!! This made a total rental charge for two days of around 530 Euro! Apparently these plastic wheel trims were priced by Avis at 43 euro each, there was a processing fee of another 42 euro but the kicker was that we were charged 102 euro for 'Vehicle idle time' for a job which would take at most twenty minutes - the wheel trims were pull off push on types - and then on top of that Avis added a further charge of around sixty euro which Avis called an airport surcharge because of the damage!! Car rental companies have a reputation for fleecing their customers at every opportunity - AVIS are top of this list.

Three long hours in the middle of the… Three long hours in the middle of the night to get a car at JFK. Horrible, terribly slow and incompetent or intentionally bad treatment from one of the agents. When we finally reached our turn, the reservation has been a "no-show" (??!). After a vigorous discussion that they half-mouth confirm it was not our fault, but the only way to get a car is to pay again on the spot (we booked and prepaid for a car through a 3rd party). We were given a smaller car than the 7-seater we requested. We were supposed to receive a refund of the second payment in a few days, which has never happened. We were asked to speak to our agency and ask for a refund from them, though it was not the agency's fault. After a lot of back and forth we received partial refund of what we paid to Avis and were advised that they have event given us a "bonus". So, in a nutshell, they made us pay a second time to get a car and declined refunding the undue payment. Ridiculous, arrogant service! Avoid.