I DO have reservations about Avis Ever wonder what the difference is between making a car rental reservation and just walking up to the Avis counter? At Avis, there apparently is NO difference. Avis can (and just did) call you up in mid-flight to tell you that when you land, you won't really have a rental car available. The agent took it to the next level by leaving me a phone number to return her call. The phone number was to Budget Car Rentals. Avis 3401 SW 11th St -Ste 10 Lawton, OK-73501 Long story short, Enterprise Car Rental was able to save the day yet again. I should have gone to Enterprise first but they weren't an option on the American Airlines reservations site.

Avis Riga - stolen money Dirty car received from Avis, covering a small scratch UNDER the car. Returning the car, I had to pay 180 eur despite the obvious photos provided to them. Be aware of thiefs!

Unexpected charges without my consent! My recent experience with Avis at the Orlando International Airport was disappointing and frustrating. Upon arrival to pick up my rental car, I was confronted with unexpected extra charges that were not clearly explained by the Avis representative. After informing the Avis representative that they charged me more than my agreement with booking.com he acknowledged that I was being charged more than the agreed-upon amount. He stated that he was unable to adjust the charges in the system and suggested that I return when a manager was available to address the issue. Given our early departure on April 30th, I asked about the availability of a manager at 4 am, to which I was informed that the manager won’t be present at that time. Instead, I was advised to contact Avis via email. So unfortunately, i trusted him and went ahead and signed the contract not knowing what the extra charges were for. Notably, at no point during our interaction did he mention any insurance options or asked if I wanted additional coverage. Despite my efforts to resolve the issue with via email, my request for a refund for the excess charges was denied by Avis, citing that I had signed the contract that included insurances (which I already had paid for through Booking.com and they know it!) This experience has left me deeply dissatisfied with Avis and their lack of communication and transparency. As a result, they have lost a client, and I will be seeking alternative rental options in the future.

AVIS Station Manager Retaliation on Customer Station Manager in Marquette MI mad she had to help me on Easter Sunday - retaliated against me by disregarding her original agreement and charged me $700 to drop off the vehicle I had to swap out the first malfunctioning vehicle for! I had to go back and exchange the disabled vehicle because of a bad tire and crash codes! She sent me out to an empty spot and as she and her family were driving away they flipped me off!! I called Avis, and went through several steps to resolve the charge and now, a month later…still no response. GOODBYE AVIS…BEWARE if you rent from them!

Good experience with Avis at Oslo airport Despite some bad reviews, I'd rented an SUV in Avis at the Oslo airport and was completely satisfied. Nice car, good service, no lines, no hidden charges. Everything was great.