Anna Ang Italiano
CAThey lie They lie. They don’t tell you anywhere that you need proof of insurance. Yiu get there they tell you it’s very important that you get the toll package even though I said we’re not travelling far or at night. 240 plus tax. Liars Greed They upgrade you if your friend has proof of insurance so you can drive. 140 plus tax Licensing fee 75. Every time the car is rented. Rip off. Started out at 300 fir rental ended at 604. American. Greed
david poku
GBWe dealt with an individual named … We dealt with an individual named marc(manager of the Austin office). They put our friend with cystic fibrosis life at risk by renting us a vehicle that had no external power for an 8 hour trip. I highly recommend not doing business with advantage. We put together events for terminally sick kids and they rented us a vehicle that had no internal power and achieved 7 miles per Gallon when they told us it was 18 mpg. When trying to deal with the situation marc said that he didn't want to deal with giving us a proportionate refund simply because " he didn't want to".
Dean Engen
GBAdvantage closed before there time and… Advantage closed before there time and the customer service manager Nicolas said they were closed before their time because they had rented out all their cars before our plane landed. They charged us a fee for not canceling even though they had no cars left. We tried calling over and over and they didn't pick up because they sent everyone home. Advantage abandoned us at the airport with no other options. We felt betrayed and worried because we had an early meeting the next day with a 2 hour drive still ahead of us with no car. So we rented from Sixt rental car , they are a much better company. Review after review has said advantage has stolen from them. Call the attorney general of the state your in ASAP if they have done something bad to you.
Anthony Green
GBCollected my car from George Bush… Collected my car from George Bush International in Houston. Provided with a battered car with terrible mileage, a destroyed front bumper and the engine warning light on one week in. The headlights didn't even work properly. When challenged upon collection the response was those are the keys you've been given, thats the car you've got. Would NEVER use again. To top it off, we didn't even receive the full deposit back as they had taken a chunk out for *Taxes* that had never previously been mentioned.
Maritza Cuadra
GBRented in FLL airport terminal on… Rented in FLL airport terminal on 7/3/19 a.m. Had to wait only 2 agents on the day before the FOURTH !! It wasn't even busy yet imagine when it is busy. Very slow !! Romel, the service agent couldn't crack a smile if he even tried. Very poor customer service interaction; actually no interaction at all. Had an attitude b/c I wanted to verify the charges.