You quoted use approximately $200.00… You quoted use approximately $200.00 for a weekly rental and when we go to check put and leave, its $424.00. Talk about some deceitful conduct. Never again. Scam central

Charged us twice as much as quoted online We had rented through orbitz, and when we arrived at the rental counter is was incredibly busy so we quickly went through the paperwork. After driving away, we noticed that they had added collision insurance to our bill (which caused it to be twice as much as quoted by Orbitz!) without confirming or asking us. We called, requesting to get it removed (since our car insurance covers rental cars) but they refused and Orbitz said there was nothing they could do.

Stay Away or be Ready for a Painful Headache Reservation # AEXP06CCBE Atlanta Airport. I was supposed to pick up a car on 3/19 the location had no reserved car. The service lady asked me to wait for 2-3hrs to get the car which I declined. I asked for cancellation and went across to Alamo where I managed to get a car in 15minutes. To my surprise, I was charged a $50 no-show fee on my credit card. Mistakes happen but this is unacceptable and customer service reps on the 1-800 line can be unbelievably rude. Please refund my account and do not treat customers like this - life is already stressful anyway.

The have so many hidden fees its such a… The have so many hidden fees its such a rip off. We hired a car for one of our staff. $35 for the day, or so we thought. We opted in for insurance $15 a day. Then there was the pre paid gas,(acceptable) Loss damage waiver(whatever that was) Daily tolls, (acceptable) Priv Fee Recovery Charge (whatever that was) then there was state tax, vehicle license feee, Florida surcharge and a Tire battery fee.(minimal) but in the end it was $137 for ONE DAY... We only paid $157 for two days with Hertz and didn't have to travel miles to the rental location. So please use them if you have a lot of money to throw away

Rented in FLL airport terminal on… Rented in FLL airport terminal on 7/3/19 a.m. Had to wait only 2 agents on the day before the FOURTH !! It wasn't even busy yet imagine when it is busy. Very slow !! Romel, the service agent couldn't crack a smile if he even tried. Very poor customer service interaction; actually no interaction at all. Had an attitude b/c I wanted to verify the charges.