Teresa Silva
PTAdvantage car rental in Orlando Advantage car rental in Orlando, was exceptional with my reservation. We had a 50 hours delayed, because of tecnical problems in my plane, and they were great mantaining our reservations. Also, all the employees were very nice. Europcar have a great partner in USA!!! Congrats!!! Jorge Macedo e Teresa Silva
Dean Engen
GBAdvantage closed before there time and… Advantage closed before there time and the customer service manager Nicolas said they were closed before their time because they had rented out all their cars before our plane landed. They charged us a fee for not canceling even though they had no cars left. We tried calling over and over and they didn't pick up because they sent everyone home. Advantage abandoned us at the airport with no other options. We felt betrayed and worried because we had an early meeting the next day with a 2 hour drive still ahead of us with no car. So we rented from Sixt rental car , they are a much better company. Review after review has said advantage has stolen from them. Call the attorney general of the state your in ASAP if they have done something bad to you.
John Greaves
GBDo not book......... Do not book.......... Truly shocked by the level of service.Cars all damaged to some extent.The (least damaged car) we selected had no cental locking key. Do not use Advantage at Orlando Airport (MCO) I am writing to the booking agents (Priceline)... They usually use quality car rental companies!!!!
BillyG13
GBIncompetence at its best! I booked a car in July via Europcar for collection at JFK on 7th September at 8:00. Along with at least 4 customers in front of us, we were told that no cars would be available for at least an hour, the girl on the desk being unbelievably complacent and disinterested. It says enough that this comnpany is the only one based upstairs at JFK whilst the others have their own, bigger offices on the ground floor. Not recommended in any way whatsoever. We ended up cancelling and booking at Hertz instead as we had a 9 hour drive to Canada to get on with. Unsurprisingly, we have not yet had a refund 3 weeks later.
Maritza Cuadra
GBRented in FLL airport terminal on… Rented in FLL airport terminal on 7/3/19 a.m. Had to wait only 2 agents on the day before the FOURTH !! It wasn't even busy yet imagine when it is busy. Very slow !! Romel, the service agent couldn't crack a smile if he even tried. Very poor customer service interaction; actually no interaction at all. Had an attitude b/c I wanted to verify the charges.