They lie They lie. They don’t tell you anywhere that you need proof of insurance. Yiu get there they tell you it’s very important that you get the toll package even though I said we’re not travelling far or at night. 240 plus tax. Liars Greed They upgrade you if your friend has proof of insurance so you can drive. 140 plus tax Licensing fee 75. Every time the car is rented. Rip off. Started out at 300 fir rental ended at 604. American. Greed

You quoted use approximately $200.00… You quoted use approximately $200.00 for a weekly rental and when we go to check put and leave, its $424.00. Talk about some deceitful conduct. Never again. Scam central

Incompetence at its best! I booked a car in July via Europcar for collection at JFK on 7th September at 8:00. Along with at least 4 customers in front of us, we were told that no cars would be available for at least an hour, the girl on the desk being unbelievably complacent and disinterested. It says enough that this comnpany is the only one based upstairs at JFK whilst the others have their own, bigger offices on the ground floor. Not recommended in any way whatsoever. We ended up cancelling and booking at Hertz instead as we had a 9 hour drive to Canada to get on with. Unsurprisingly, we have not yet had a refund 3 weeks later.

Do not book......... Do not book.......... Truly shocked by the level of service.Cars all damaged to some extent.The (least damaged car) we selected had no cental locking key. Do not use Advantage at Orlando Airport (MCO) I am writing to the booking agents (Priceline)... They usually use quality car rental companies!!!!

Charged us twice as much as quoted online We had rented through orbitz, and when we arrived at the rental counter is was incredibly busy so we quickly went through the paperwork. After driving away, we noticed that they had added collision insurance to our bill (which caused it to be twice as much as quoted by Orbitz!) without confirming or asking us. We called, requesting to get it removed (since our car insurance covers rental cars) but they refused and Orbitz said there was nothing they could do.