Maritza Cuadra
GBRented in FLL airport terminal on… Rented in FLL airport terminal on 7/3/19 a.m. Had to wait only 2 agents on the day before the FOURTH !! It wasn't even busy yet imagine when it is busy. Very slow !! Romel, the service agent couldn't crack a smile if he even tried. Very poor customer service interaction; actually no interaction at all. Had an attitude b/c I wanted to verify the charges.
Laur Missy
CAIf I could give ZERO stars I would If I could give ZERO stars I would. He first gave me an unsafe Hyundai sonata with a flat tire (air pressure of 14!). we turned around to get our car changed but inconveniently he went for his lunch break. No one in the hotel had his contact info or ANYONES info for that matter. So we wasted 40 mins waiting around and lost all our activity reservations. Eventually some woman came and upgraded us to a Hyundai Tuscan and when we got in the car the gas was less than half tank full! And in the end they CHARGED us an additional $162 thinking we did not fill it up. Good thing I took pictures of both the flat tire and empty gas tank so they can’t scam us. DO NOT RENT FROM ADVANTAGE.
Clare
GBDon't go for the cheapest!! It's not. Arrived at Denver after the long flight from the UK. Waited an hour and a half in the rental office with maybe 40 other customers in a snaking queue. Got to the desk (we'd already booked online and paid for extra insurance) to be told we hadn't paid for fully comp insurance - that option hadn't apparently been available online - and that if we wanted it it would cost 15 dollars a day. We felt manipulated but obliged to pay. V v unpleasant.
Ryan Carpenter
GBI booked a convertible through wisecar… I booked a convertible through wisecar for my honeymoon in hawaii. Upon arrival the agent that helped us, Jimmy-Jack, seemed to be helpful. I told him we booked through wisecar and I offered the reservation number. He saw I had booked a convertible and said they have two convertibles available mustang or Jeep. I took the Jeep and we went on our way. The Monday after we returned from our vacation I saw that we were charged double our quoted reservation and wisecar would do nothing about it. Extremely disappointed in both companies. Wisecar and Advantage scamming customers with a promised low price then once it hits your credit card they play blame game on each other.
John Greaves
GBDo not book......... Do not book.......... Truly shocked by the level of service.Cars all damaged to some extent.The (least damaged car) we selected had no cental locking key. Do not use Advantage at Orlando Airport (MCO) I am writing to the booking agents (Priceline)... They usually use quality car rental companies!!!!