You quoted use approximately $200.00… You quoted use approximately $200.00 for a weekly rental and when we go to check put and leave, its $424.00. Talk about some deceitful conduct. Never again. Scam central

Incompetence at its best! I booked a car in July via Europcar for collection at JFK on 7th September at 8:00. Along with at least 4 customers in front of us, we were told that no cars would be available for at least an hour, the girl on the desk being unbelievably complacent and disinterested. It says enough that this comnpany is the only one based upstairs at JFK whilst the others have their own, bigger offices on the ground floor. Not recommended in any way whatsoever. We ended up cancelling and booking at Hertz instead as we had a 9 hour drive to Canada to get on with. Unsurprisingly, we have not yet had a refund 3 weeks later.

Charged us twice as much as quoted online We had rented through orbitz, and when we arrived at the rental counter is was incredibly busy so we quickly went through the paperwork. After driving away, we noticed that they had added collision insurance to our bill (which caused it to be twice as much as quoted by Orbitz!) without confirming or asking us. We called, requesting to get it removed (since our car insurance covers rental cars) but they refused and Orbitz said there was nothing they could do.

If I could give ZERO stars I would If I could give ZERO stars I would. He first gave me an unsafe Hyundai sonata with a flat tire (air pressure of 14!). we turned around to get our car changed but inconveniently he went for his lunch break. No one in the hotel had his contact info or ANYONES info for that matter. So we wasted 40 mins waiting around and lost all our activity reservations. Eventually some woman came and upgraded us to a Hyundai Tuscan and when we got in the car the gas was less than half tank full! And in the end they CHARGED us an additional $162 thinking we did not fill it up. Good thing I took pictures of both the flat tire and empty gas tank so they can’t scam us. DO NOT RENT FROM ADVANTAGE.

Rented in FLL airport terminal on… Rented in FLL airport terminal on 7/3/19 a.m. Had to wait only 2 agents on the day before the FOURTH !! It wasn't even busy yet imagine when it is busy. Very slow !! Romel, the service agent couldn't crack a smile if he even tried. Very poor customer service interaction; actually no interaction at all. Had an attitude b/c I wanted to verify the charges.