Yin-Yu Danni Chen
GBIt's a horrible experience!! It's a horrible experience!!! We rented the car in Las Vegas and drove to Arizona and Utah to visit national parks. Not to mention that it's old model and DIESEL only (more expensive for gas and inconvenient), the heater in the car is not working! We were driving in snow condition without heater. I had to wear down jacket, hat, mask and gloves in the car to keep myself warm. It was 20 degree outside and probably the same in the car. Couldn't feel my legs after one hour driving. Worst car rental experience I've ever had!
Anna Ang Italiano
CAThey lie They lie. They don’t tell you anywhere that you need proof of insurance. Yiu get there they tell you it’s very important that you get the toll package even though I said we’re not travelling far or at night. 240 plus tax. Liars Greed They upgrade you if your friend has proof of insurance so you can drive. 140 plus tax Licensing fee 75. Every time the car is rented. Rip off. Started out at 300 fir rental ended at 604. American. Greed
Dean Engen
GBAdvantage closed before there time and… Advantage closed before there time and the customer service manager Nicolas said they were closed before their time because they had rented out all their cars before our plane landed. They charged us a fee for not canceling even though they had no cars left. We tried calling over and over and they didn't pick up because they sent everyone home. Advantage abandoned us at the airport with no other options. We felt betrayed and worried because we had an early meeting the next day with a 2 hour drive still ahead of us with no car. So we rented from Sixt rental car , they are a much better company. Review after review has said advantage has stolen from them. Call the attorney general of the state your in ASAP if they have done something bad to you.
Ryan Carpenter
GBI booked a convertible through wisecar… I booked a convertible through wisecar for my honeymoon in hawaii. Upon arrival the agent that helped us, Jimmy-Jack, seemed to be helpful. I told him we booked through wisecar and I offered the reservation number. He saw I had booked a convertible and said they have two convertibles available mustang or Jeep. I took the Jeep and we went on our way. The Monday after we returned from our vacation I saw that we were charged double our quoted reservation and wisecar would do nothing about it. Extremely disappointed in both companies. Wisecar and Advantage scamming customers with a promised low price then once it hits your credit card they play blame game on each other.
david poku
GBWe dealt with an individual named … We dealt with an individual named marc(manager of the Austin office). They put our friend with cystic fibrosis life at risk by renting us a vehicle that had no external power for an 8 hour trip. I highly recommend not doing business with advantage. We put together events for terminally sick kids and they rented us a vehicle that had no internal power and achieved 7 miles per Gallon when they told us it was 18 mpg. When trying to deal with the situation marc said that he didn't want to deal with giving us a proportionate refund simply because " he didn't want to".