I booked a convertible through wisecar… I booked a convertible through wisecar for my honeymoon in hawaii. Upon arrival the agent that helped us, Jimmy-Jack, seemed to be helpful. I told him we booked through wisecar and I offered the reservation number. He saw I had booked a convertible and said they have two convertibles available mustang or Jeep. I took the Jeep and we went on our way. The Monday after we returned from our vacation I saw that we were charged double our quoted reservation and wisecar would do nothing about it. Extremely disappointed in both companies. Wisecar and Advantage scamming customers with a promised low price then once it hits your credit card they play blame game on each other.

well I'm adding to my review i issued… well I'm adding to my review i issued yesturday Get this they charged my credit card an additional 42.60 and did not explain why???? I'm thinking because of the review. This is criminal I have my banking institution open up an investigation and dispute This company issued a receipt with NO extra charges. The fuel was full and I had the toll package. I'm afraid they are going to continue charging my card. I called the phone number, did not go through. They are owned by HERTZ. I called HERTZ. Nothing but voicemails and no help whatsoever. Oh and i tried sending an email that was returned. Way to go HERTZ

Charged us twice as much as quoted online We had rented through orbitz, and when we arrived at the rental counter is was incredibly busy so we quickly went through the paperwork. After driving away, we noticed that they had added collision insurance to our bill (which caused it to be twice as much as quoted by Orbitz!) without confirming or asking us. We called, requesting to get it removed (since our car insurance covers rental cars) but they refused and Orbitz said there was nothing they could do.

Don't go for the cheapest!! It's not. Arrived at Denver after the long flight from the UK. Waited an hour and a half in the rental office with maybe 40 other customers in a snaking queue. Got to the desk (we'd already booked online and paid for extra insurance) to be told we hadn't paid for fully comp insurance - that option hadn't apparently been available online - and that if we wanted it it would cost 15 dollars a day. We felt manipulated but obliged to pay. V v unpleasant.

We dealt with an individual named … We dealt with an individual named marc(manager of the Austin office). They put our friend with cystic fibrosis life at risk by renting us a vehicle that had no external power for an 8 hour trip. I highly recommend not doing business with advantage. We put together events for terminally sick kids and they rented us a vehicle that had no internal power and achieved 7 miles per Gallon when they told us it was 18 mpg. When trying to deal with the situation marc said that he didn't want to deal with giving us a proportionate refund simply because " he didn't want to".