Mabula Chileshe
GBStay Away or be Ready for a Painful Headache Reservation # AEXP06CCBE Atlanta Airport. I was supposed to pick up a car on 3/19 the location had no reserved car. The service lady asked me to wait for 2-3hrs to get the car which I declined. I asked for cancellation and went across to Alamo where I managed to get a car in 15minutes. To my surprise, I was charged a $50 no-show fee on my credit card. Mistakes happen but this is unacceptable and customer service reps on the 1-800 line can be unbelievably rude. Please refund my account and do not treat customers like this - life is already stressful anyway.
Eddy E
CAGot an expedia quote of $114.35… Got an expedia quote of $114.35 Canadian all fees and taxes included for a car Jan 2nd 2024 to Jan 6th 2024. Got a bill of $269USD along with all the add-ons not consented too. Tried to talk to expedia concerning the situation and the referred me to call advantage rent a car which I did, but it was like taking to a robot, non stop telling me its mandatory to take the extras. Now I'm dealing directly with the credit card company to reimburse me and they will deal with the company directly. Its fraud, STAY AWAY FROM THIS B.S company
Steve K
GBMy worst car rental experience in many, many years! My worst car rental experience in many, many years. Car was high mileage and flashed a computer warning, during the entire rental period, to return to the dealer. Picked up car at night after just it was brought inside after a rainstorm. Because the car was still wet I missed a very small windshield crack on initial inspection that my wife noticed the next morning. Being honest, I pointed out the flaw to the agent upon returning the car. NOW I'M BEING PENALIZED FOR MY HONESTY AND CHARGED FOR A DAMAGED WINDSHIELD!! I will NEVER rent from Advantage again.
Slade Lovejoy
GBSLC, UT... good service Our service with Advantage was very good. The problem comes when using an online booking service. We were unfortunate to have used carrental8.com Advantage employees were friendly and helpful. Our car was new. They charged us only for the time we had the vehicle. However we were left feeling violated by carrental8.com Later we learned by our own research it would have been cheaper to reserve directly with Advantage. We pre-purchased our fuel at the rental counter, cheaper than local gas prices. Brought the car back on fumes without any additional cost. We will never reserve with another online 3rd party booking agency again. Thanks for the great service Advantage, we will do business again.
Laur Missy
CAIf I could give ZERO stars I would If I could give ZERO stars I would. He first gave me an unsafe Hyundai sonata with a flat tire (air pressure of 14!). we turned around to get our car changed but inconveniently he went for his lunch break. No one in the hotel had his contact info or ANYONES info for that matter. So we wasted 40 mins waiting around and lost all our activity reservations. Eventually some woman came and upgraded us to a Hyundai Tuscan and when we got in the car the gas was less than half tank full! And in the end they CHARGED us an additional $162 thinking we did not fill it up. Good thing I took pictures of both the flat tire and empty gas tank so they can’t scam us. DO NOT RENT FROM ADVANTAGE.