i purchased a used tranny i purchased a used tranny, the wrong one was sent, iI communicated with the customer service individual named Scott who stated in an email that a different one which was being tested for my vehicle would be sent soon, in which I replied I no longer wanted a tranny sent but desired a refund....I continue to get the run around and no positive response regarding a refund.....I do not recommend doing business with this outfit

Horrible Unfortunately there isn't a -100 star option. These "people" (and I use the quotes liberally) are scammers who've changed their business name several times: Quality Used Transmissions, SW Transmissions, Engine & Transmission World, Racine Transmission, etc, etc. Looks like they are based in Racine, WI. DO NOT ORDER ANYTHING FROM THEM. They do not send items on time. They do not give full refunds for cancelled orders and claim a "25% restocking fee". LOL - how do you claim to "restock" something that never left your possession??!! They do not honor warranties and will give you the runaround, hang up on you, swear at you, etc. They have hundreds of online complaints, have an "F" rating on BBB, and are being investigated by the state and FBI. Absolute crooks.

Save your money, don't buy from Quality Used Transmissions I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!

I wished I’d read the reviews first I wished I’d read the reviews first, Donot buy nothing from these people bought a transmission went out in a week. Got run around from them to find out they will not honor warranty.. these people do not stand behind what they do.. their customer service sxxxx… my Mexican brothers no compren nada de aquí les voy horar un dolor de cabeza…

Received wrong transmission.No Refund Received wrong transmission.No refundThey will not honor there business model.Ended up rebuilding my old one.Found out the Transmission I bought from them is only worth $350.00 at best.Paid $850.00.DO NOT SPEND YOUR HARD EARN MONEY WITH THESE PEOPLE!You will regret it!!!!!