Quality Used Transmissions

2525 E. Paris S.E. Suite 100, 49546, Grand Rapids
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Quality Used Transmissions

Quality Used Transmissions was created to help customers find an Transmission and work with a vendor that KNOWS used transmissions. This is not a small purchase and we know that but its a heck of a lot cheaper than getting locked into a big note on a new car. Our process is simple.. just tell us your year/make/model and a few other items and we will get you a custom quote including shipping to a location of your choosing.

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Keith Sternal
US

Absolute crooks Absolute crooks. Two thousand miles after install (done 2x to try again with new seals to stop leaking around rusted output shaft) it has "Torque Converter/Clutch Solenoid Circuit" code, goes into fail-safe mode. AAMCO states rebuild necessary. Near impossible Warranty Claim process (requirements) even IF you didn't miss the fine print about the NEED to REGISTER for your WARRANTY within 10 days of installation. Just had to hear from F-head Scott rage at me how I didn't fulfill my end of the agreement, "Your warranty is VOID - and that's the end of it" and hung-up. I plan to pursue any and all ways to at least bring these scumbags to light. I'm retired, have the time, am tenacious about getting justice when mistreated/robbed. Any other takers?

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Jared Bates
US

Horrible Unfortunately there isn't a -100 star option. These "people" (and I use the quotes liberally) are scammers who've changed their business name several times: Quality Used Transmissions, SW Transmissions, Engine & Transmission World, Racine Transmission, etc, etc. Looks like they are based in Racine, WI. DO NOT ORDER ANYTHING FROM THEM. They do not send items on time. They do not give full refunds for cancelled orders and claim a "25% restocking fee". LOL - how do you claim to "restock" something that never left your possession??!! They do not honor warranties and will give you the runaround, hang up on you, swear at you, etc. They have hundreds of online complaints, have an "F" rating on BBB, and are being investigated by the state and FBI. Absolute crooks.

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Mark Davis
US

steer clear of these BOZOS Ordered and received used tranny submitted for warranty and haven’t heard anything in 3 months. Called spoke to Dale in warranty dept they “can’t find my order”. 3 more calls same nonsense. DO YOURSELF A FAVOR AND STEER CLEAR-too many other tranny places to deal with these BOZOS!!!!their existence is their punishment

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1
US

Save your money, don't buy from Quality Used Transmissions I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!

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Patrick zeine
US

sold bad transmission would not honor warranty paid 730.00 for used transmission within 2 month 3rd and 4th gears were slipping called Alex got a standard answer that proves they do not honor thier warranty do not do business with this new Jersey wrecking yard shop local

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