I was relieved. My initial contact was good however I became concerned when I couldn't reconnect with sales due to a shift change. My credit card was already charged which made me nervous. My credit card company was able to make contact and I was able to talk directly to accounting. We received the motor within the time frame promised. The freight company was excellent. The motor was installed and runs beautifully !

i purchased a used tranny i purchased a used tranny, the wrong one was sent, iI communicated with the customer service individual named Scott who stated in an email that a different one which was being tested for my vehicle would be sent soon, in which I replied I no longer wanted a tranny sent but desired a refund....I continue to get the run around and no positive response regarding a refund.....I do not recommend doing business with this outfit

DO NOT BUY FROM THIS COMPANY Transmission was delivered, only after a few calls. Once installed, the transmission was defective. I’ve called and emailed the warranty department multiple times. Still no replacement transmission. STAY AWAY FROM THIS COMPANY!

I wished I’d read the reviews first I wished I’d read the reviews first, Donot buy nothing from these people bought a transmission went out in a week. Got run around from them to find out they will not honor warranty.. these people do not stand behind what they do.. their customer service sxxxx… my Mexican brothers no compren nada de aquí les voy horar un dolor de cabeza…

poor service Attempted to resolve problems with transmission. 1. wrong transfer case, 2.bad seals, 3.first gear slipping. Attempted contact 15 times with no reply. Ended up paying for a transfer case, new seals. I thought a phone call would resolve problems with no luck.