Quality Used Transmissions

2525 E. Paris S.E. Suite 100, 49546, Grand Rapids
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1.15
Based on 20 Reviews

5

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4

5.00%

3

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2

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1

95.00%
About Quality Used Transmissions

Quality Used Transmissions was created to help customers find an Transmission and work with a vendor that KNOWS used transmissions. This is not a small purchase and we know that but its a heck of a lot cheaper than getting locked into a big note on a new car. Our process is simple.. just tell us your year/make/model and a few other items and we will get you a custom quote including shipping to a location of your choosing.

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1
GB

Save your money, don't buy from Quality Used Transmissions I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!

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Shannon Walters
GB

Received wrong transmission.No Refund Received wrong transmission.No refundThey will not honor there business model.Ended up rebuilding my old one.Found out the Transmission I bought from them is only worth $350.00 at best.Paid $850.00.DO NOT SPEND YOUR HARD EARN MONEY WITH THESE PEOPLE!You will regret it!!!!!

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Jared Bates
GB

Horrible Unfortunately there isn't a -100 star option. These "people" (and I use the quotes liberally) are scammers who've changed their business name several times: Quality Used Transmissions, SW Transmissions, Engine & Transmission World, Racine Transmission, etc, etc. Looks like they are based in Racine, WI. DO NOT ORDER ANYTHING FROM THEM. They do not send items on time. They do not give full refunds for cancelled orders and claim a "25% restocking fee". LOL - how do you claim to "restock" something that never left your possession??!! They do not honor warranties and will give you the runaround, hang up on you, swear at you, etc. They have hundreds of online complaints, have an "F" rating on BBB, and are being investigated by the state and FBI. Absolute crooks.

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Erick Rangel
GB

Worst customer support to date and no honoring of warranty. I purchased a certified / warrantied transmission. Shortly after installation I got a check engine light of p0700 error which per mechanic is related to transmission cylinoid. I reported this back to the company in which they responded once via email to have the error code checked out which I gave in the initial warranty query. No response after initial response. Went to BBB which was not able to get further response. BBB posted 'Customer not satisfied with the business response; BBB did not find business made good faith effort to resolve complaint.”. Off to Dept. of ag, trade and consumer protection. This was a major mistake on my part, should have went with another company that is honorable. I am now into the transmission for 1575 plus now I have to pay out of pocket to fix the certified/warrantied transmission. Terrible experience.

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Johnny Riddle
GB

Nothing but trouble After dealing with them for over 2 months I finally received a refund. The transmission that was shipped to me did not work and was shifting really hard. I had several other people call for a price on a transmission and got the same story each and every time. They had just one left of what was needed and with about 62000 miles on it. When the transmission shop removed the oil pan it had a lot of metal and clutch plate material in it. Note: KEEP YOUR INSTALLATION REC, the Rec for Transmission Fluid and Filter. Without it they will not give a Refund. I will NEVER DO BUSINESS WITH THEM AGAIN !!!!

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