Shannon Walters
GBReceived wrong transmission.No Refund Received wrong transmission.No refundThey will not honor there business model.Ended up rebuilding my old one.Found out the Transmission I bought from them is only worth $350.00 at best.Paid $850.00.DO NOT SPEND YOUR HARD EARN MONEY WITH THESE PEOPLE!You will regret it!!!!!
Johnny Riddle
GBNothing but trouble After dealing with them for over 2 months I finally received a refund. The transmission that was shipped to me did not work and was shifting really hard. I had several other people call for a price on a transmission and got the same story each and every time. They had just one left of what was needed and with about 62000 miles on it. When the transmission shop removed the oil pan it had a lot of metal and clutch plate material in it. Note: KEEP YOUR INSTALLATION REC, the Rec for Transmission Fluid and Filter. Without it they will not give a Refund. I will NEVER DO BUSINESS WITH THEM AGAIN !!!!
Teresa Sanders
GBvery disappointed I have been trying to reach someone in the warranty department since October 21st. I have left at least 8 messages that have not been answered to date. I would not recommend quality used transmissions to anyone.
Patrick zeine
GBsold bad transmission would not honor warranty paid 730.00 for used transmission within 2 month 3rd and 4th gears were slipping called Alex got a standard answer that proves they do not honor thier warranty do not do business with this new Jersey wrecking yard shop local
Erick Rangel
GBWorst customer support to date and no honoring of warranty. I purchased a certified / warrantied transmission. Shortly after installation I got a check engine light of p0700 error which per mechanic is related to transmission cylinoid. I reported this back to the company in which they responded once via email to have the error code checked out which I gave in the initial warranty query. No response after initial response. Went to BBB which was not able to get further response. BBB posted 'Customer not satisfied with the business response; BBB did not find business made good faith effort to resolve complaint.”. Off to Dept. of ag, trade and consumer protection. This was a major mistake on my part, should have went with another company that is honorable. I am now into the transmission for 1575 plus now I have to pay out of pocket to fix the certified/warrantied transmission. Terrible experience.