WARNING WARNING: DO NOT USE THIS COMPANY. I do not even know where to begin, this entire company is a SCAM! They send you the wrong transmission, take weeks upon weeks to answer one call and the worst part is they keep your money after agreeing to a full refund! Both SCOTT and JOHN are SCAM artists. On the BBB's website they have several locations listed with their same number listed and every single one had an F rating. I am honestly concerned that a "business" like this is allowed to operate. ALSO- if you look at their "positive reviews" they are mostly all written on/around the same day. Its pretty easy to make up fake email addresses and write fake reviews.

Absolute crooks Absolute crooks. Two thousand miles after install (done 2x to try again with new seals to stop leaking around rusted output shaft) it has "Torque Converter/Clutch Solenoid Circuit" code, goes into fail-safe mode. AAMCO states rebuild necessary. Near impossible Warranty Claim process (requirements) even IF you didn't miss the fine print about the NEED to REGISTER for your WARRANTY within 10 days of installation. Just had to hear from F-head Scott rage at me how I didn't fulfill my end of the agreement, "Your warranty is VOID - and that's the end of it" and hung-up. I plan to pursue any and all ways to at least bring these scumbags to light. I'm retired, have the time, am tenacious about getting justice when mistreated/robbed. Any other takers?

Horrible Unfortunately there isn't a -100 star option. These "people" (and I use the quotes liberally) are scammers who've changed their business name several times: Quality Used Transmissions, SW Transmissions, Engine & Transmission World, Racine Transmission, etc, etc. Looks like they are based in Racine, WI. DO NOT ORDER ANYTHING FROM THEM. They do not send items on time. They do not give full refunds for cancelled orders and claim a "25% restocking fee". LOL - how do you claim to "restock" something that never left your possession??!! They do not honor warranties and will give you the runaround, hang up on you, swear at you, etc. They have hundreds of online complaints, have an "F" rating on BBB, and are being investigated by the state and FBI. Absolute crooks.

very disappointed I have been trying to reach someone in the warranty department since October 21st. I have left at least 8 messages that have not been answered to date. I would not recommend quality used transmissions to anyone.

Save your money, don't buy from Quality Used Transmissions I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!