The "core charge" is not going to be refunded. I ordered a used engine and paid in full including the "so -called" core charge. After a month of calling and checking to see when the the engine would be shipped, they replied another week. So finally it shipped and another week later it finally showed. After the engine was installed, we started trying to get a return address for the core to be sent to. After another month of calls to them, they stopped taking my calls and apparently the "core charge " is part of the price of the engine. I would like to sue them on principal if nothing else, they suck!! Don't buy anything from them, they are crooked!

Gary's experience The engines that we have purchased seem to be low mileage units as advertised, the only problem we have encountered is the rust from these northern units and damage caused by shipping. The warranty is great if you can install said units in a timely manner, but if you have employee issues during this timeline you can void your warranty. I would like to see the time required to install said unit to be lengthened by a couple of weeks. At least on diesel units!!

`I purchased an engine from ETW… `I purchased an engine from ETW followed all their stipulations my mechanic installed it and found it needed timing chain and gears, they were notified immediately and said they were going to send a replacement engine, still waiting and this was on 5/6/2023, offered many solutions to rectify the situation, made numerous calls, sent numerous E-Mails and my Mechanic has done the same and still nothing. They have cost me thousands in lost earnings because I do ride sharing. My vehicle is a 2010 Buick Enclave and the motor purchased was a 3.6 liter V-6 with supposedly 81,000 miles. Now I have to file a lawsuit to try and get the 3300$ it has already cost me. I would not recommend doing business with this company. They have no ethics. Clifford Edwards Ohio

Fraudulent company Fraudulent company. I purchased an engine for $9K. We couldn't get engine to work. They stalled for several months trying to find a replacement but nothing was available so they said they would refund my money. After a month of waiting and calling for the refund. They told me they wouldn't take my calls anymore. COMPLETE SCAM. DO NOT USE THIS COMPANY.

This people are NOT legit ,plain and… This people are NOT legit ,plain and simple!!! the are running a company that does 20 percent legit business so they can manage to stay on the website and NOT to get cancelled and 80 percent SCAM ,do yourself a favor and order from somebody else .the warranty wont work and refund is non existing .