Olivia Yahr
GBBAD PRODUCTS & SERVICE - DO NOT USE Horrible products and service. We got a used engine for a Ford Ranger from E&TW and it blew up a little over a year later. Rods came lose and the pan had dents from the inside out. When submitting a warranty claim, they give you 5 days to collect all the information they need or they void your warranty altogether. We tried to dispute submitting our information passed the 5 days and spent a month and a half wasting time with empty promises of following up with management. Never got an email saying it was voided or a phone call like they promised. Kim refused to let me speak to management and hung up on me because I asked. I'm sure it was to protect her job because she was useless in the entire process.
steve
GBAbsolute scam business ! Absolute scam business !! all positive reviews were written by employees of E&TW, Paid top dollar for 5.3 with 60K , received (after 4 months) a junkyard motor with over 150k miles, junk. after spending an additional $2500 rebuilding sent in warranty claim for "warrantied" parts, never heard from them, never received reimbursment. DO NOT BUY FROM THESE CROOKS.
William S Vaughn
GBDON'T ORDER FROM EATW! I have been getting nowhere talking with EATW's warranty dept. I ordered an engine in July at a cost of over $2000, received it about a month later. I was shipped a motor full of water. Fasteners were rusted to the point of breaking off. The front cover was cracked. I returned the motor, and received a credit of only $851. I am out over $1200, and can't get anyone ith any authority to talk to me.
Dave Bailey
GBThe "core charge" is not going to be refunded. I ordered a used engine and paid in full including the "so -called" core charge. After a month of calling and checking to see when the the engine would be shipped, they replied another week. So finally it shipped and another week later it finally showed. After the engine was installed, we started trying to get a return address for the core to be sent to. After another month of calls to them, they stopped taking my calls and apparently the "core charge " is part of the price of the engine. I would like to sue them on principal if nothing else, they suck!! Don't buy anything from them, they are crooked!
Noah Everett
GBEngine is damaged when received and… Engine is damaged when received and full of water, I have called several times, I get told i will be contacted about the damaged claims/warranty. And yet to ever hear anything back about it. Have talked to them multiple times and still 3+ months and still waiting to get engine replaced or refunded.