Great transaction! Well packed for shipping. Great transaction. Communication, before the sale was finalized, was great. Very helpful indeed. Bike was packed and shipped perfectly. I tend to worry at times about UPS…. but the box was firm, and packed well, with foam where needed. Minimal assembly required. Bike was exactly as described. Well worth the cost, even with shipping.

Very well packed with a hand written… Very well packed with a hand written note to be careful not to pull Di2 wire.

A trustworthy place to buy your next bike I admit I had some trepidation about buying a bike through an online vendor, but the seller had excellent reviews and I can see why. The bike arrived quickly, nicely packaged and in terrific condition. Just had to attach the handle bars and front wheels, and add my own pedals. Riding great so far. Excellent communication with seller, he was very responsive to all my questions and was open to working with me on pricing. Overall a very satisfying experience.

Great customer service! They made a small mistake and quickly rectified once I contacted them. Count not ask for better customer service.

Seller said they performed a 100 point… Seller said they performed a 100 point inspection/certified pre owned but when I received the bike, all it took was one turn of the steerer and it was a disaster,the lower headset bearing was cooked. I had to go to trek dealer and order the parts which is taking forever. The rest of the components arrived as described. 2 stars for the bike being not ride ready as described.