Great bike for price Very fast delivery and customer service was very helpful very pleased with my bikes

The entire process from purchase thru… The entire process from purchase thru delivery was Excellent...Our 2nd Vivi bike Love 💗 these Bikes

I bought two MT26G e bikes I bought two MT26G e bikes; one of which has a defective cadence sensor; which results in "pedal assist" and "pedal boost" not working properly; second bike all works properly. So far, I am not getting any response from Vivibikes to replace defective sensor.

M026TGB bike review Really like the bike. Assembly was straightforward. I would increase the length of the seat post as it was too short and had to buy new ones on both bikes. Also a key or some mechanism to ‘turn off the bike’ would be good so the battery can be left on the bike if on a rack while in class and not in use. Overall, really like the bike.

Vivi Continues to Deliver I continue to be impressed by the Vivi Bike Company. I bought the bike a year ago and it has been a joy to ride. I hammer it hard and it keeps on coming back for more. Now, I've had two interactions with the Service Department and I am blown away by their excellent responsive to my requests for support. I recently discovered two broken spokes on my rear wheel and the shop where I get my bike fixed did not have that spoke. I contacted Vivi contacted for replacements and received the replacement spokes quickly. And the cost for the replacement spokes was really reasonable. I had a similar experience last fall when I needed to replace my lost battery keys. These guys are really good. Buy a bike from these guys.