Great bike, very repair friendly Generally, very satisfied with the bike itself. Great Bike and great experience overall. A couple of weeks ago, I had a small problem with the bike, and contacted the support team. Even though they are not available on site, they have provided me with spare parts (for free, since the bike was still in the 1-year guarantee), and also provided repair videos and I could easily repair my bike. I use the bike almost every day, and it has been a very enjoyable experience.

Great E-Bikes and great customer service I bought my first bike, the Eleglide M1 plus in December and it has gone so well that two months ago I bought my daughter the T1 step-thru which she loves, and then her friend bought the same bike as mine last week. We are all happy with them and cycle them every day. Customer service is friendly and efficient if you happen to need to contact them.

Great value, but not perfect Eleglide T1. Fast delivery. Amazing product for the price. Some small problems (front brakes needed adjustment, kick stand fell off due to badly threaded bolts. Solved both problems in minutes, there's always going to be less quality control on a sub 1000€ electric bike). Overall very pleased with the bike

Easy to find spare parts Easy to find spare parts, delivery quick and professional. Price correct. the content of the kit could be a litllte bit more specific (there's actually more than expected in the kit so great I've spare of spare )

Overall a good budget bike. Overall a good budget bike. However after a year of constant failure and adjustment of both brakes I decided to spend £30 on new brake calipers. Battery after a year of average use is still good after a 1 hr 45min, 26km ride in hilly mid-wales. The brakes have been a problem and I'd recommend anyone buying to swap them out rather than take a risk.