Order of Rad Runner 2 Order of Rad 2 delivered 2 hours before I received the email saying it was due. Very heavy box, 2 people needed to get it into the house. Unpacked and cut off all the plastic ties (disappointed at the amount of packaging) Then read first page of manual where it says bike must be put together by a qualified bike mechanic. I think this should be made clear when you buy as I didn’t notice this. Can’t comment therefore on Rad riding experience but I hope it’ll be amazing and that all the above niggles will be forgotten. 🚴

Firstly the Radrunner is a good bike BUT..... Firstly the Radrunner is a good bike BUT... VERY heavy but also very strong. The standard speed controller is poor and with very inconsistent speed control - on flat tarmac top speed would fluctuate buy 3mph randomly, sometimes when slowing down bike would not speed up again just remain at speed you slowed down too. I upgraded to the digital display and that sorted those issues out. My biggest complaint however is the standard tyres, which have NO grip what so ever in damp/wet conditions and I mean that in a dangerous way - even going slow into a corner the front wheel will slide. Top speed also drops off inline with battery drain 20mph at 100%, 18mph at 80%, 16mph at 60%, 15mph at 40% and >14mph at 20%

I have reached you many times regarding… I have reached you many times regarding the same issue. The faulty bike I have bought has a chronic issue. Issue is persist after many many Problems that I was experiencing a year and a half ago was solved temporarily by you for this faulty product that I have been sold. The brain inside of the hub, pedal support and the battery have been replaced. The issue now is, pedal support doesn't work at all so I won't be able to use the bike, again. Plus the battery is dead too, again. From now on I do expect to be offered a permanent solution otherwise I will be seeking legal advice to see my options for being treated unfairly from your company.

Glad to be Rad The bike is very robust and easy to assemble. The upright riding position and step through frame makes it confidence inspiring, comfortable and stable to ride and with the possible low saddle position, easy to get on and off of. You wouldn't want to carry it far but the walk mode works well, so you don't have to. It's no mountain goat but perfect for urban roads and at home on park or trail paths. Very good value but it doesn't look or feel like a budget product. Delivery and customer contact, all you would expect. Happy I bought it.

Great electric bikes Great website. Simple to use. Order delivered with no issues a few days later. We love our Rad Expand 5s, perfect for packing into our campervan and heading off for adventures. Brilliant electric bikes that happen to fold. Perfect.