Quick response Quick response, and when I wasn’t sure why my bike wasn’t shipping, they physically called me. They reassured me that, it would be on the way very soon. 2 days later I got my bike.

I didn’t get the color that I picked I didn’t get the color that I picked. If it wasn’t in stock I should’ve gotten and email or something regarding to the color that I pick was not in stock at the time. What a waste of money for something that you wanted but don’t get it. These are expensive. But overall the bike is good it was just that little situation that I was kinda upset about when I opened the box.

The Anti-Ultra E-Bike Received the product with a broken battery, malfunctioning gears, a broken hand throttle, and a scratched screen. The screen is not a big deal. However, you could have assumed it would come unscratched and/or with a protective layer installed. Pertaining to the battery, I had to duct tape it to the bike in order to hold it in place. They offered me $20 dollars as a comp for the defective battery, that was delivered that way. Further, I hit 150 miles on the bike and the battery life is virtually non-existent. Within a mile maybe two, the batter meter will drop to 2 bars and then jumps around from there. The first week I did get about 25-29 miles per charge. With that in mind, you would think at 150 miles of use, I would have charged the bike no more than 6 times. i.e. 150/6 is 25. I've had to charge this bike at least 15 times to reach 150 miles. Recharge time is unknown; at times it takes 6-8 hours other times it takes 1 hour. With the battery aspect in mind, this bike will soon be a $1000+ bicycle that doesn't perform at that level. i.e. shocks, rims, gears, crank, brakes. Note: the weight of the bike is around 50 lbs. Replacement batteries are over $350... and there is much resistance, so much so, you wouldn't be able to ride the bike "normally" without a battery. If you wanted an exercise bike with resistance; this is the exact bike you would want to buy. For the gears, I was sent a "How-to" to adjust the gears and although they are not working a 100% (I have 6 instead of 7 gears) I can still use the bike. The throttle is still broken and I have not heard anything back from the company for about 2.5 - 3 weeks. Note: I had purchased the extended warranty Note: I did have a flat tire in the first week. They did send me a new tube about a week later since I had multiple concerns upon receipt of the bike. Note: I've only had this bike for a little over a month. Expect to buy 4-6 batteries per year, on the low end, if you use this bike daily. Keep this in mind: 4 x $350 = $1400 and the bike is listed for $999... EDIT: I'm now getting less than 7 miles per charge. I still haven't heard from support about the damaged or defective parts.

Quick shipping for my quality bike rack -

It made a huge difference when you can… It made a huge difference when you can talk to a member of this company and can ask questions about there bikes. I bought my first e bike off Amazon switch was a huge mistake. I had issues with the bike the company didn’t want to help or to make this right. I got into e bikes to help with my therapy. I had a bad knee injury. The e bike made it easy for me to build up my strength. Now the only mistake I made was not getting a bike from you guys from the start.