parts were lose… Well so far alot of the parts were lose and it seems one of the batteries is bad. Only did 11 miles and got stuck with dead battery. Had to readjust battery slide because batteries were not setting all the way down. Havent talk to customer service yet but im sure they will send new battery.

Ultra eBikes.com is the place to buy your ebike Ultra eBikes.com is the place to buy your E bike they were helpful with which E bikes to buy and super fast delivery. This was my second ebike buying from them and no problems with either bike so far.

Jared at Ultra Ebikes has always… Jared at Ultra Ebikes has always responded to my calls and texts. My bike was on backorder for about 2 months but he called 2 or 3 times to keep me in the loop. My bike arrived in great condition and I’m very pleased.

Quick response Quick response, and when I wasn’t sure why my bike wasn’t shipping, they physically called me. They reassured me that, it would be on the way very soon. 2 days later I got my bike.

Ultraebikes is an excellent company Ultraebikes is an excellent company. Gerard took the time to help with me with some questions I had with my ebike. The product is great but I think the customer service is even better. Will recommend Ultraebikes to anyone that is interested in a great product and excellent customer service. Thank you Ultraebikes!!