Purbeck House Hotel
GBDo not trust them they advertiseā¦ Do not trust them they advertise Samebike SM26 in Black when you paid for it they tell you is not available and want to give you a white one or they said wait 20 days, and the they try to give you a white bike again look at they're Web page and they still selling them as Black color
Giovanni Epis
BERidiculous claims about battery range RS A08 Customer service 0/10!!! DO NOT BUY THEIR BIKES!!! Waiting for almost 2 months to have a solution! They claim on their website that the bike have a range of at least 105 km under pass mode. That is 3 times more then what I can achieve, only 35km with tire pression of 2 bar and almost flat terrain. This is realy scamming people! The company is a flop!
Pedro
BGDisappointing Experience Ordered a bike, got delivered to the wrong address. Despite repeatedly asking them to correct it, they didnĀ“t do anything, saying "it's DHL's fault, we did what we could". The product got returned back by DHL to the sender, and it took me almost a month to get a refund. First they had to make sure the bike is actually back to the warehouse (despite DHL explicitly telling them so), then there was some sort of Chinese 4 day festival, then the warehouse was on holiday, and after a huge amount of back & forth on Whatsapp, they finally made the refund.
Steve De Beukelaer
BEHi I got a problem with my e-,bike Hi I got a problem with my e-,bike . The box was damaged and bike parts too. They did everyting to satified me and responding on every mail I sent . I recommend they support. But do not agree with everything they suggest and you will get great deal when you negociate.
Wayne Jeffers
GBSo Convenient! I can't believe how convenient this e-bike is. No need to worry about traffic or parking