find another brand or buy samebike through a dealer you trust some colleagues and I decided to choose a bike each from different brands. I came across samebike and decided on the xd26 model, it seemed to be a lot of bike for the money. maybe it was my carelessness, but was asked not to order a bike from them when I wrote we would make a review freely available of our different experiances. I was in contact with their customer service as there was a difference between using sambike.store and samebike.com so, be aware Find another brand or buy samebike through a dealer you trust

Fast delivery and easy to build Fast delivery and easy to build If i need a ned Bicycles i would 100% buy there again

A great value I recently purchased the Samebike XD30 folding ebike, it's a great value for an urban ebike and very convenient.

Disappointing Experience Ordered a bike, got delivered to the wrong address. Despite repeatedly asking them to correct it, they didn´t do anything, saying "it's DHL's fault, we did what we could". The product got returned back by DHL to the sender, and it took me almost a month to get a refund. First they had to make sure the bike is actually back to the warehouse (despite DHL explicitly telling them so), then there was some sort of Chinese 4 day festival, then the warehouse was on holiday, and after a huge amount of back & forth on Whatsapp, they finally made the refund.

I did not recieve my order and no refund after all Poor service and poor delivery options, i ordered a cycle in UK and they mentioned the ordered is fullfilled in there website. After a while they said the delivery partner (XDP express) got lost with the order and cant deliver. Overall experience- i did not recieve any product ,got scammed and lost almost 843 GBP.