AVOID SAMEBIKE I received the bike but a speed is not working. IMPOSSIBLE to contact the customer service, they do not reply back!

I've had two 20lvxd30s, they need time and cost to get them right! This review is written after two and a half years. I've had two 20lvxd30s, the first one was stolen and replaced like for like. They have both had the same plus and minus points. The plus points, a reasonable manual, robust construction (see point on weight), reasonable power and performance / assistance within limitations of the legislation, a decent control display, useful and sensitive alarm and functional ignition key, good stopping power from the disc brakes. The minus points, awkward seat and pedal angle / position / height. I'm slightly shorter than average yet my knees are too high and at the wrong angle when at top of pedal turn. Even with a goose neck (and expensive) seat post it's difficult to get a good angle, the seat it comes with is dreadful, the bike is too low geared at its highest gear meaning frantic pedalling on the flat to reach trotting pace. Front forks yoke chrome plating is a joke and rusts through within weeks! It folds but it is heavy, you wont be throwing it in the boot or lifting it up stairs or onto trains. With a lot of expensive modification these can be made tolerable but attention to design and user feedback could make a much better machine! See separate review for LO26

find another brand or buy samebike through a dealer you trust some colleagues and I decided to choose a bike each from different brands. I came across samebike and decided on the xd26 model, it seemed to be a lot of bike for the money. maybe it was my carelessness, but was asked not to order a bike from them when I wrote we would make a review freely available of our different experiances. I was in contact with their customer service as there was a difference between using sambike.store and samebike.com so, be aware Find another brand or buy samebike through a dealer you trust

Disappointing Experience Ordered a bike, got delivered to the wrong address. Despite repeatedly asking them to correct it, they didn´t do anything, saying "it's DHL's fault, we did what we could". The product got returned back by DHL to the sender, and it took me almost a month to get a refund. First they had to make sure the bike is actually back to the warehouse (despite DHL explicitly telling them so), then there was some sort of Chinese 4 day festival, then the warehouse was on holiday, and after a huge amount of back & forth on Whatsapp, they finally made the refund.

Awesome E-Bike! I just got this rsa01 e-bike and it's amazing! The battery lasts about 50km, and it goes really fast. Riding uphill is no problem at all.