ANTHONY
GBAwesome bike/Awesome Customer Service There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It's a awesome bike
Ashley Griffin
GBThese guys went abov!!!e and beyond for me… These guys went above and beyond for me I would definitely recommend them to everyone they are very attentive to there customers they always answer my emails within 24 hrs most of the time within 2. Hours and I can honestly say these guys will go out of there way to help ppl thank you again to everyone at ehora bikes
yorocco
GBI would give ZERO stars if I could I would give ZERO stars if I could. This company is a SCAM! Received the C100 with brakes dangling. Contacted Eahora… mind-numbing responses that made no sense. I was so frustrated I just went and got them attached. It was well within the warranty period but they wouldn’t pay the receipt because it needed to be done at their center, 6 hours away!!! Who can drive 6 hours for a simple brake attachment? (Both tires blew within a few months, not covered - that’s not a big deal but still.) Next, my battery lock won’t work, and I’m stranded. I looked into it and found a big crack on the inside! The battery could’ve easily fallen out while I was riding! Again, within the warranty period, but, nope! Won’t cover it!!! I was so mad!! How is a crack on the inside of a battery casing MY fault?? When I finally got past my resentment and bought another one to install, I saw how cheap the part was and realized that’s how they make their money. These parts are meant to break, and you can’t get them anywhere else. Oh!! And this is what they told me… it’s your fault for taking the battery out! What?? They literally market the bike as being so convenient you can take the battery in and out! WHY I trusted them one more time, that’s on me. A simple bike rack - easy right? Well, the perfect photos don’t quite match with the 50 parts shoved in a box and thrown at my door 3 weeks late with NO instructions!!! How do you throw a ton of tiny parts at someone and don’t give them instructions?? There’s not even online instructions, just a video, no words - cause, why would you need words!!?? - it’s just music and a guy putting together all these tiny parts and literally blocking the assembly areas with his hand. Write to Eahora, demanding my money back. They act like they can’t read the words, “I want a refund”. After two weeks fighting with them, I went and opened an investigation in PayPal. The second I mentioned it, they suddenly offered to refund me. I HATE this company!!! Any decent cyclist wouldn’t be caught dead on one of these bikes. The bikes are cheap, the parts are cheap and Eahora could care less if you live or die, they won’t refund you. NEVER again!!! Getting a real bike from a reputable company next time!
Dani Murphy
GBWe LOVE our Eahora bikes We purchased two bikes a year ago. We searched high and low and far and wide and feel confident we chose right with Eahora! These bikes go everywhere with us! From sandy desert roads to rocky beaches and dirt mountain paths. We have had ZERO issues and get SO MANY compliments! Battery life is excellent and speed is more than adequate! Looking forward to lots more fun adventures on our Eahora bikes!
Mark Luther
GBX7 is a great bike I bought my X7 during the pandemic while working in San Francisco. It was easy to assemble, has no problem reaching 28mph and carried me up some of the steepest hills in the city . Battery continually holds a full charge and the gears are smooth for those times when you decide to engage with peddling. It's very easy to fold up and will fit in your back seat if needed. I would recommend this bike to anyone who likes to commute, ride trails,or wants to enjoy some light cardio exercise a couple of times a week. This bike travels with me all over the country and has never let me down.