John
IEEahorascooter.com -DO NOT BUY I bought a Mangosteen brand scooter from the Eahora scooter website. Within a very short space of time the bike dangerously lost power in the middle of the road and repeatedly did so. Over the space of two months there were roughly 80 emails - I had to dismantle the bike and replace parts they sent. They got me to splice cables as one part they sent was incorrect. They wanted me to drill holes in the frame and swap cables etc. Then they simply stopped communicating when things weren't working. I have now initiated court proceedings as I'm out of pocket to the sum of thousands of dollars. I have a useless bike taking up space in my house. Do yourself a favor and avoid buying these extremely poorly engineered bikes with exposed electrics. I will warn people about Mangosteen and Eahora on all review sites across Europe, US and Asia to make sure people don't have the same horrible experience I have had. For a company to simply stop communication highlights the pathetically poor quality of the company. I will provide regular updates on the court proceedings to let everyone know how Eahora and Mangosteen treat their customers. Watch this space!
Ben Maurer
GBNo real problems with Juliet I've contacted Eahora three times about questions and issues with my Juliet and they have responded within 2 days on each. The explanations/service provided are adequate and I hope they continue to be. The bike is a beast and easily goes 100 miles on a charge.
Tim Mclaughlin
GBIncredible bike Incredible bike, fast, durable, definitely has greater than 100 mile range. It is heavy but if you live in a windy area, the 20 inch tires give it a lower profile and it feels more stable. The original saddle is good but I'm 126 lbs so I upgraded the saddle for a wider and a little softer feel. This bike is addictive, it performs nicely over many surfaces, it's probably too heavy for extreme single-track .
Steve Parli
GBOur Eahora x7 plus bikes performed… Our Eahora x7 plus bikes performed GREAT as we took them to MEXICO and did the 52 mile ROSARITO to ENSENADA organized bike ride. With a lot of up hills, we pedalled at the start down the coast without the batteries turned on to save in case they ran low but to our surprise and Overwhelmed ENJOYMENT ! We did not need to as they flew down the course and up the steep " EL TIGRE" mountains with plenty of battery life left. Me my wife and brother will do it again this year with the confidence on our X7 plus bikes knowing they are proven and awesome! Thanks for building the fun into bikes after age 60 again.
Andrew Leibenguth
GBWorst company ever Worst company ever. The only phone support is someone taking messages. Email support are just copy and paste. They also tell you that they charge a return fee and don't for return shipping. On a new defective bike!? I am serious. This company are fraudsters. Bike's shocks are fake and do nothing. Wire's stick out of the control box. One of which was a bare wire. Handlebar post is never tight. Rear brakes constantly squeel. Battery and cheap plastic connect is only 5 inches from the ground. BIG FIRE HAZARD. Reported to Amazon. Super confused. They need to be shutdown. They are fraudsters.