Wall-e lebon
CANo customer service/ no warranty After 5 months of use, the bike doesn’t work anymore, the battery is good but I can’t power up the bike. I been trying to reach mokwheel for 5 weeks and with no success. My emails got no reply, my phone calls were ignored. Maybe smoke signals could work….but California is far away. Save your money and buy something else.
David Couture
GBCustomer service stinks When went to use my front brake after assembly the mineral oil dripped out all over my wheel etc. I went to a local bike shop to get it fixed. Without ever seeing the bike I told them what was wrong and they gave me a quote of 38.00 to bleed the line and replace the brake pads. I sent that to Mokwheel. The final bill came in at 54.00 and Mokwheel refuses to pay the 54.00,only the 38.00. So for 16 bucks their supposed world class service is completely devoid of any integrity or honor.