Fantastic Service Marc explained the Motability service well and went out of his way to answer all my questions. The whole thing was very straightforward. Motability is a fantastic scheme.

Buying and documentation experience The actual buying process was good, but one thing lets it down was the after sale documentation side. We had to chase them up several times to get the warranty documentation send to us, it took nearly two months to receive the paperwork. Also the sale manager did not return our calls as requested to discuss the problem, instead we got his minion taking his call which was not reassuring.

Can't take criticism and blacklist you for it Normally I give 5 stars for service, have done for years however on the last occasion the service was so poor I rated Tate's 1 star ( on Trustpilot for all to read) ). We want criticism good or bad your led to believe. Today I contacted Tate's as my car is due for a service and MOT. I was told in no uncertain terms by the director that I have been blacklisted that I and my vehicles are not welcome and even though I have a pre payment plan for servicing I was told it would not be honoured and to look elsewhere. So the lesson of the story is yes they want your money are happy to take it but dare to complain and your told your banned from all Tate's dealerships. I'm sure the response will be careful thought out making me the big bad customer but 27 years as a Tate's customer tells a different story. The response from Tate's is exactly as expected nothing new there. I purchase vehicles for both work and pleasure your loss not mine

Max is a great salesman I was seen by Max, a Sales Exec. He was very personable and followed up. An excellent set up in Portslade and I was very pleased. Well recommend them.

Excellent Very helpful, professional and kind salesman. Took care finding right car for me. Max was efficient and patient. My third car from Tates and I always exceptional service from the sales team.