Dan is a professional sales person Dan was very patient, he listened to what I required, he did not try and talk me into having something I did not want, it was my choice. Dan is what I call a proper sale person, not pushy, a good listener, patient, ensured I was happy with my decision about which car I wished to buy, any questions were answer in easy terms for me to understand. Well done do not change how you deal with your car buyers

Ian was very good from start to finish… Ian was very good from start to finish when we came into the Tates garage looking for a new Hyundai Tucson. We bought a 6 month old one in silver and are very happy with it . I would not hesitate to go back if looking for another car in a few years time.

Can't take criticism and blacklist you for it Normally I give 5 stars for service, have done for years however on the last occasion the service was so poor I rated Tate's 1 star ( on Trustpilot for all to read) ). We want criticism good or bad your led to believe. Today I contacted Tate's as my car is due for a service and MOT. I was told in no uncertain terms by the director that I have been blacklisted that I and my vehicles are not welcome and even though I have a pre payment plan for servicing I was told it would not be honoured and to look elsewhere. So the lesson of the story is yes they want your money are happy to take it but dare to complain and your told your banned from all Tate's dealerships. I'm sure the response will be careful thought out making me the big bad customer but 27 years as a Tate's customer tells a different story. The response from Tate's is exactly as expected nothing new there. I purchase vehicles for both work and pleasure your loss not mine

At Tates Citreon cars of Brighton we… At Tates Citreon cars of Brighton we had a great deal of advice from Connor Hayward. He made our journey of ordering a car to receiving the car car at the showroom a very pleasant and understandable one. Thank you Connor for the fantastic Salesmanship you afforded us and thank you to Tates for employing a brilliant workforce.

Buying and documentation experience The actual buying process was good, but one thing lets it down was the after sale documentation side. We had to chase them up several times to get the warranty documentation send to us, it took nearly two months to receive the paperwork. Also the sale manager did not return our calls as requested to discuss the problem, instead we got his minion taking his call which was not reassuring.