Customer PDS
GBBuying and documentation experience The actual buying process was good, but one thing lets it down was the after sale documentation side. We had to chase them up several times to get the warranty documentation send to us, it took nearly two months to receive the paperwork. Also the sale manager did not return our calls as requested to discuss the problem, instead we got his minion taking his call which was not reassuring.
Sally
GBIan was very good from start to finish… Ian was very good from start to finish when we came into the Tates garage looking for a new Hyundai Tucson. We bought a 6 month old one in silver and are very happy with it . I would not hesitate to go back if looking for another car in a few years time.
K. Wasyliw
GBAlways a pleasure We attened the vip event back in June. Calvin was amazing every step of the way from showing us round the cars, ordering and collection/handover. Calvin kept us upto date with the build and when to expected the delivery of our new car which was much earlier than expected. We have been customers of Tates Kia in Pyecombe for several years now and have always found the staff there very Welcoming, informative, friendly and honest.
Yann Svenski
GBAt Tates Citreon cars of Brighton we… At Tates Citreon cars of Brighton we had a great deal of advice from Connor Hayward. He made our journey of ordering a car to receiving the car car at the showroom a very pleasant and understandable one. Thank you Connor for the fantastic Salesmanship you afforded us and thank you to Tates for employing a brilliant workforce.
Larissa Roberts
GBAmazing - Highly recommend Amazing. The team are always so professional and helpful. I had problems with a car I purchased from an online dealership. Tates have completed all the repairs for me and helped me every step of the way in getting my money back from the warranty company. They couldn’t have done more to help me. This wasn’t their problem to help me and they have gone above and beyond. I highly recommend this garage. I go there for all servicing and MOT. Thank you so much Larissa