I-Vision Trucking LLC
GBMy unit was held hostage My unit was held hostage. Renter returned when he felt like it. I was told late fees was captured and we would be compensated for the inconvenience. Coop took it upon themselves to extend reservation without my consent and will not release that late fees they assured me they captured. Worst experience ever. I will no longer recommend this platform
Grand Rising Logistics LLC
GBMy experience overall has been great My experience overall has been great. Customer service is great and Artea Freeman is awesome! I only wished that Coop had more renters. There have months when my equipment was been not rented for weeks.
Dangerfield Logistics LLC
GBCOOP No Call (ghosted communication) Issues w renter and minor repairs. Low fluid and COOP took truck off the platform for 10 days at renter’s request, who continued to drive as per tolls. Rep updated platform after I provided docs. COOP would not return calls.
Tarek
GBSeamless experience! The account manager, Tony, was great! He was responsive and helped make my first rental experience so seamless. The App was easy to use and streamlined the process of renting my truck
Kylon Inc
GBCOOP’s customer service is lacking In my file with COOP the owner of the truck I was using states that since i continued multiple rentals with his truck I was allowed to keep it on site. I was charged 2 different late fees and was never reimbursed. I have gone on to find more affordable trucks and the owner has pulled his trucks from the site because he wasn’t happy with the service. Plus it’s extremely difficult to get someone on.