Be careful when things seem too good to… Be careful when things seem too good to be true. I’ve been in business since July 2020 I considered using Ryder since they’re a big company. I assume they would give me best deal. I became a bit skeptical and decided to go with a different dealer a few months later a friend of mine Decided to give them a try, literally drove the truck from Pennsylvania to Georgia, and the truck broke down. He had a hard time with the blown engine he received. This was in my thoughts When I had a big breakdown on my truck, and I considered using Ryder for a rental until my truck got fixed I decided to just take a much-needed break… fast forward to today. I did a quick google search for trailer rentals in my area. First thing pops up is these guys at first I didn’t see the Ryder name but even after I noticed it, I decided to give them a try. I filled out the form, requesting a trailer in my area and of course I got the approval emails and even a phone call from one of the very professional representatives within the next 30 minutes to an hour. Very prompt response. I’m thinking this is a go and I’ll use these guys anytime my truck breaks down. I asked the guy on average. How much would it be for a dry trailer the guy stated around $20 a day, so of course I had to check it out. Literally these people are trying to charge people $2000 a month for Trailer rental and you only can pull the trailer 250 miles daily. Of course passing the third grade I didn’t go for this and kept searching and ended up finding newer better trailers with unlimited miles On the Facebook marketplace between 500 and $800 …. I will be picking up one of those tomorrow… Now I’m at the end of my day, and I just received an email stating a very polite message that they monitored me as I went over the trailers. I looked at at wanted to know how they could help me further…. at this point, I’m curious what the reviews say of course on their website there’s a whole bunch of five star reviews probably written by the staff. All I can say is everything that glitters isn’t gold beware.

My unit was held hostage My unit was held hostage. Renter returned when he felt like it. I was told late fees was captured and we would be compensated for the inconvenience. Coop took it upon themselves to extend reservation without my consent and will not release that late fees they assured me they captured. Worst experience ever. I will no longer recommend this platform

This is the best company..they work… This is the best company..they work with you and all your needs…If they have nothing available I would not want to choose another company …I’ve only ever used them …they are friendly and personable they don’t make U feel like Ure renting thru an app

DO NOT LEASE YOUR TRUCK TO THESE CLOWNS This is literally the worse business decision I have ever made. I had a lease truck from ryder that they convinced me to put through there Coop program. The renter of my truck fueled constantly at ryder locations, in which I was responsible for, then they get a 30day net to pay me back.. so I'm paying 1000s while the renter is Scott free... there collections SUCK.. my truck was returned 33 days ago and I am still fighting to get paid for 4 months ago owing momey and thee last month.. I am told by COOPS supervisors that I am lucky to be have been paid anything as they can't collect from the renter.. this has been the worse experience ever as a leasor... I do not recommend this to anyone and it seems as I'm gonna have to get an attorney involved to get the momey that is owed to me.. COOP is a complete joke and waste of time. Ryder won't do anything even thought they own coop because it's 2 different companies.. If you don't pay your ryder bill they come take the truck.. but coop owes you money good luck getting it.. it's a complete scam and joke of a company.

COOP No Call (ghosted communication) Issues w renter and minor repairs. Low fluid and COOP took truck off the platform for 10 days at renter’s request, who continued to drive as per tolls. Rep updated platform after I provided docs. COOP would not return calls.