Buying experience was relatively good Buying experience was very good. Good communication and vehicle as described although it needed a thorough detailing. Post purchased customer service hasn’t been great. Repeated voicemails and emails go to unanswered. If you are lucky enough to get someone live on the phone when calling, they do seem relatively competent enough.

I would definitely recommend Gettacar I would definitely recommend Gettacar. They’re amazing, flawless experience, no haggling, everything is transparent. Truly a remarkable car buying experience, not going back to dealer anymore. Kudos to Terri Garcia, my customer advisor really did a great job helping me lowered my APR, the best. And Thomas, the delivery driver, he really took his time explaining and checking the car for me. Definitely buying my Honda Pilot very soon from them. Thanks for everything!!!

Smooth experience from the first phone… Smooth experience from the first phone call to the car delivery! We are very happy with our car. Gettacar is a great option for those of us who’d rather not spend all day at a dealership. We had “reserved” a car using another car-buying app and had been waiting for that car to be available to look at for several weeks. We ended up canceling that reservation and going with Gettacar. The whole process took less than a week (from finding a car to having it delivered to our door). The team was accessible and did their job very well.

Enjoyed the conversations w/ Mike McM Enjoyed the conversations w/ Mike McM - yes multiple - before I pulled trigger and no pressure. Delivery was smooth - Rashad? Went over the car better than the owner manual. Paperwork, missed forms / e-signatures - backup insurance - Not used to that in a dealership but I'll trade that hassle for the 7-day test drive and time to let my mechanic go over the vehicle

Not so friendly The test drive route offered by the dealership wasn't very diverse. It would have been nice to have the opportunity to test the car on different road types