Representative was very courteous Representative was very courteous. He explained everything to me that was going to happen. Even gave me information on things I didn't know about.

Very thoughtful Very thoughtful, courteous, knowledgeable, representative. Understood my personal “attachment” to my vehicle. Answered my questions and helped me to gain some understanding of what is included in the coverage I chose. Was given options as to the type of coverage I preferred.

Not what they advertise Well in my opinion, the rules for advertising need more disclosure, this company advertises 100% coverage on comprehensive plans , use and dealer or ASE.cert mechanic, etc., but when I called for coverage, they quoted a $500,/per incident max , and max 4 incidents per year...on a 2019 porsche cayenne s, that's not gonna help....lol I could not find any disclosure on exceptions on the website advertisement...waste of time.

Marc Sims was very helpful getting my… Marc Sims was very helpful getting my account back in activation and was knowledgeable of the services offered. Great Job

Straight forward no BS I spoke to numerous warranty companies and Tom was straight forward and didn't try to scare me off from contacting other companies. I pray that Premier is as good as my last warranty company.