Great explanation of service Great explanation of service. Good price and excellent customer service. With an older car, I can now drive without the worry of pricy repairs.

Mark was very pleasant and helpful in… Mark was very pleasant and helpful in explaining Premier's option. He was also helpful in signing me up for a program.

Very thoughtful Very thoughtful, courteous, knowledgeable, representative. Understood my personal “attachment” to my vehicle. Answered my questions and helped me to gain some understanding of what is included in the coverage I chose. Was given options as to the type of coverage I preferred.

Buyer Beware Buyer Beware! My experience was not good! I signed on for $97 down then paid 2 more monthly payments. Then discontinued payments due to the fact I never ever received a copy of the warranty via mail or USPS as promised. Some time went by before I called to complain and came to find out they had some unknown email that I’ve never heard of two different email addresses and two different phone numbers that I also did not recognize or ever have. This was their excuse for not calling me back said they did but of course I wouldn’t receive that call they had the wrong number and did not take responsibility in a form or fashion. They said that they could reenact my policy but it would be for $900 more than I initially signed up for. Needless to say I am very unhappy with that and they also refused any return payment for the payments made even though I never used the warranty on my vehicle it was purchased for

Straight forward no BS I spoke to numerous warranty companies and Tom was straight forward and didn't try to scare me off from contacting other companies. I pray that Premier is as good as my last warranty company.