Very thoughtful Very thoughtful, courteous, knowledgeable, representative. Understood my personal “attachment” to my vehicle. Answered my questions and helped me to gain some understanding of what is included in the coverage I chose. Was given options as to the type of coverage I preferred.

Straight forward no BS I spoke to numerous warranty companies and Tom was straight forward and didn't try to scare me off from contacting other companies. I pray that Premier is as good as my last warranty company.

Great explanation of service Great explanation of service. Good price and excellent customer service. With an older car, I can now drive without the worry of pricy repairs.

Answered all my questions very quickly Answered all my questions very quickly. Everytime I sent a message I got a reply right back, almost instantly.

Don't trust them, they don't give you docs upfront Had a sales guy Michael, that was very rude and wouldn't give me the actual contract that I would need to be signing. Gave me a doc that said "SAMPLE" all over it, and called me naive when I asked for the actual contract. I feel like it would be more "naive" to not ask for the contract they wanted me to sign beforehand. The company would not produce the actual contract. Seems super questionable, and any company that would berate you for asking to see the actual agreement before you decide, is clearly sketchy.