Rick case Honda no longer an option Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Finally got my car dropped. Called 3 days later, no response. Called 4 days straight and no response until the 5th day. Furthermore, tried calling 3 managers and even the director, still no response. This place has gone downhill very quickly since the demise of Rick Case. How sad!

I went to the dealership to get a oil change do a fix I went to the dealership to get a service by Conmar. He was amazing. I needed to fix the splash protector of my car and he took care of my car. He went as far as showing me the damage and I was well informed of how to prevent any future problems. The mechanic that was there, mr.woodstock, was very helpful as well. Both very professional and thorough with all inspections. Great experience, will definitely going back to request them again!

Team work at Rick Case! We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the salesman, Adam Erdmann, was very patient and helpful. Finally, the Finance individual, Darío, was very kind. We particularly liked that at no point we were pressured into paying more or buying a more expensive vehicle. As long as the staff continues to appreciate their repeat customers, like us, we will keep coming back. : )

Rick Case Honda Just out for money Rick Case sales person's just care about a sale. They will push you into bad deals.... make sure you read over everything BEFORE accepting any offers and do not take the word of the sales person or finance manager. The finance manager will rush you to sign, flipping the papers so you can barely read what you are signing off on. They are a big dealership with predatory practices. Edit: I emailed Marc Riley 12/9 awaiting his response Edit: 12/16 Marc never responded I will assume this is just an automated response to make people think they are working to rectifying the issues and they are not

Express Service Department It’s a pleasure to deal with Express Service Manager, Eddie Paz…. Received Fast oil change, and he’s courteous, knowledgeable and efficient. Thank you for your service!