We didn't realize it was contracted by… We didn't realize it was contracted by another company. We contacted YRC. They did not make the first scheduled pick up due to a stop by highway patrol for noncompliance and it had to be rescheduled which cost us another day of hiring crane to load it. Then we requested tarps but the driver said that was not relayed to them.

We are in the process of moving our… We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided. It worked out in the end as the driver worked with us around our schedule

We had a complex pickup We had a complex pickup, trailer drop job to be done. Had a driver cancel last minute during a critical point but our rep was able to find a new truck and the delivery was made faster than we expected.

Customer service handled the process of… Great experience. Customer service handled the process of arranging the shipment very well. Tom did a great job working with me to line up the details for the pickup and delivery. Delivery arrived very promptly, and the driver they sourced was squared away and very helpful as well. Great Job.

Smooth Operator I would like to give a shout out to Josh Brockenberry and Jessica Pilot, who assisted when Josh was not available. Josh worked with us every step of the way; this helped the transportation move smoothly. The delivery was made on time, even sooner than expected so another shout out to the truck driver for making the delivery on time in the challenging weather conditions. THANK YOU EVERYONE!! :) :)