LATE, POOR SERVICE, BAD COMMUNICATION, FREIGHT ARRIVED TO CUSTOMER LATE, DELAYED TWICE. REPS WERE UNAPOLOGETIC AND LACKED COMMUNICATION SKILLS. AFTER TALKING WITH A REP WE DECIDED TO GIVE HNRY A TRY WITH A LOAD, A COMPLETE CATASTROPHE THAT COST US MONEY WITH NO RECONCILIATION FROM HNRY. THE TRUCK LOAD DIVISION FUNCTIONS JUST AS POORLY AS YRC, HOLLAND, AND THE REST OF THEIR DIVISIONS. WE WILL NOT BE USING HNRY AGAIN.

Customer service Customer Service is awful! I never know what rep is assigned to the load, when something goes wrong I get passed around from person to person. Drivers show up and never have any pickup numbers or reference numbers even though when we book a shipment we send a complete BOL.

Our Experience with Henry Logistics Madison is always so wonderful to work with. In fact, she's the main reason we starting using Henry Logistics more regularly. She handles anything we throw at her promptly and professionally.

Worst shipping company ever Worst shipping company ever Nasty lady telling me package won’t be delivered and she called me at 5 pm telling me it’s pouring rain and she was in valley stream and I was 10 minutes away with no rain in site and she then hangs up on me knowing I called her bs So deliver of my package was delayed two days now

Smooth Operator I would like to give a shout out to Josh Brockenberry and Jessica Pilot, who assisted when Josh was not available. Josh worked with us every step of the way; this helped the transportation move smoothly. The delivery was made on time, even sooner than expected so another shout out to the truck driver for making the delivery on time in the challenging weather conditions. THANK YOU EVERYONE!! :) :)