Joe Hughes
GBAbsolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.
Sue Carroll
GBPrompt and painless It's hard to believe that the experience of selling my car was so painless. Jim explained all the steps involved and answered all my questions promptly. His final offer was better than all the other potential buyers. The dealer offered me $6,000 for a trade-in. All cars paid me $9,500. Two other potential buyers were somewhere in between. The check arrived overnight and the car was picked up the next day!
Mary Beth
GBAsk For Vinny! Whether buying or selling a car: I highly recommend this dealership, but what stood out for me is sales member Vinny Asito . . . he is great to work with! From first contact to close-of-deal, he was attentive, informative, proactive and polite. I forgot a document needed for the sale, he drove out to my home and picked it up so I would not have to go all the way back. Now THAT is service!
Mickey Melia
GBReplacing parts without consent Booked my car in for an MOT. Staff are nice and friendly but I’m concerned about removing and replacing parts without my consent, the wiper blades were changed and I was charged double for the identical blades available on line. I won’t be using this garage again
Jessica Stepper
GBSeamless Experience Selling My Car Jim and his team were a pleasure to work with. They were thorough, helpful, and organized. Jim kept me posted about every stage of the process and had great communication. I had an awesome experience and would recommend them to anyone buying or selling a car.