Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

They tried to low ball me on my car and… They tried to low ball me on my car and lied about the inspection they did. The person who conducted the inspection told me the engine sounded like new, then allcar tried telling me the engine was making weird noises according to the inspector. Carmax was more trustworthy and fair.

Easy to work with Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, certified check, or an online funding option which Jim did mention they were working on. My bank placing the hold was not AllCars fault, but did delay the process a bit unnecessarily.

Replacing parts without consent Booked my car in for an MOT. Staff are nice and friendly but I’m concerned about removing and replacing parts without my consent, the wiper blades were changed and I was charged double for the identical blades available on line. I won’t be using this garage again

Jim went above and beyond from our… Jim went above and beyond from our first conversation. He let nothing become an obstacle to me, he foresaw every problem and had an easy anser ready to implement. Jim made selling my car a pleasure instead of frustration.