Mary Beth
GBAsk For Vinny! Whether buying or selling a car: I highly recommend this dealership, but what stood out for me is sales member Vinny Asito . . . he is great to work with! From first contact to close-of-deal, he was attentive, informative, proactive and polite. I forgot a document needed for the sale, he drove out to my home and picked it up so I would not have to go all the way back. Now THAT is service!
Mickey Melia
GBReplacing parts without consent Booked my car in for an MOT. Staff are nice and friendly but I’m concerned about removing and replacing parts without my consent, the wiper blades were changed and I was charged double for the identical blades available on line. I won’t be using this garage again
Donn
GBDon't trust an online offer to purchase from Allcars.com They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.
Joe Lee
GBI have never sold a car in my life… I have never sold a car in my life before and I was a bit skeptical at first because everything was pretty much remote process. The way Angel handled it was super easy to me. The docs were being sent and received via UPS overnight and the communication was also instant all the time. Not only All-Cars offered the highest price, I was very pleased with all the smoothe process. The only complaint was the back took some days processing the check which was of course not Allcars fault.
H. Vega
GBThey tried to cheat me I contacted AllCars online about selling my 4 year old Mazda CX3 with low mileage. Jim made an initial tentative offer of $17,200, subject to inspection. I offered to have a local repair shop do an inspection, but Jim said that he would send someone from NY to do it instead. That should have been a warning, but I thought Jim was doing me a favor. The AllCars inspector came out and said that he felt my car had been in a major accident: that the front passenger door looked repainted and puttied, albeit expertly. This is not true. The car is almost new and has never been in an accident. I bought the car one year ago from a Mazda dealer. It was a certified used car and I have the CarFax report and updates. I told the inspector and Jim that there had never been accident. Despite this, Jim lowered his offer by almost $4,000. Of course I declined. I feel like Jim and AllCars tried to cheat me by inventing a reason to low-ball me. They are dishonest.