Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

Don't trust an online offer to purchase from Allcars.com They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.

They tried to cheat me I contacted AllCars online about selling my 4 year old Mazda CX3 with low mileage. Jim made an initial tentative offer of $17,200, subject to inspection. I offered to have a local repair shop do an inspection, but Jim said that he would send someone from NY to do it instead. That should have been a warning, but I thought Jim was doing me a favor. The AllCars inspector came out and said that he felt my car had been in a major accident: that the front passenger door looked repainted and puttied, albeit expertly. This is not true. The car is almost new and has never been in an accident. I bought the car one year ago from a Mazda dealer. It was a certified used car and I have the CarFax report and updates. I told the inspector and Jim that there had never been accident. Despite this, Jim lowered his offer by almost $4,000. Of course I declined. I feel like Jim and AllCars tried to cheat me by inventing a reason to low-ball me. They are dishonest.

I had a great experience selling my car… I had a great experience selling my car to Allcars. Jim was extremely helpful and professional. He efficiently guided me through the entire process and the whole transaction went very smoothly. My car was fully inspected and Jim extended an offer right after which I accepted. I promptly received a check in the mail and they picked up my car a few days after. I highly recommend Allcars.com.

Best way to sell a car Selling our Cadillac ATS to Allcars.com was a very easy, painless way to go. They scheduled an inspection at my home and communicated via email, phone and text every step of the way. The offer for our car was fair and beat givemethevin by a good amount. I would highly recommend giving them a try. Vinny was my point of contact and kept me informed during the whole transaction. Ray & Mary Jo Deskins Virginia