Car sales made easy I had a very good experience recently working with Vinny from Marina Auto Group in Webster. I was selling my car online. Vinny contacted me and was very professional. He worked with me on the pricing and even arranged to come to my home to see the car. Between work and a recent surgery driving to Webster would have been difficult for me. Vinny was very efficient and the whole transaction was completed within a short time. I would definitely recommend Vinny and the Marina Auto Group dealership based on this experience. Have to give him five stars.

Prompt and painless It's hard to believe that the experience of selling my car was so painless. Jim explained all the steps involved and answered all my questions promptly. His final offer was better than all the other potential buyers. The dealer offered me $6,000 for a trade-in. All cars paid me $9,500. Two other potential buyers were somewhere in between. The check arrived overnight and the car was picked up the next day!

Jim went above and beyond from our… Jim went above and beyond from our first conversation. He let nothing become an obstacle to me, he foresaw every problem and had an easy anser ready to implement. Jim made selling my car a pleasure instead of frustration.

They tried to cheat me I contacted AllCars online about selling my 4 year old Mazda CX3 with low mileage. Jim made an initial tentative offer of $17,200, subject to inspection. I offered to have a local repair shop do an inspection, but Jim said that he would send someone from NY to do it instead. That should have been a warning, but I thought Jim was doing me a favor. The AllCars inspector came out and said that he felt my car had been in a major accident: that the front passenger door looked repainted and puttied, albeit expertly. This is not true. The car is almost new and has never been in an accident. I bought the car one year ago from a Mazda dealer. It was a certified used car and I have the CarFax report and updates. I told the inspector and Jim that there had never been accident. Despite this, Jim lowered his offer by almost $4,000. Of course I declined. I feel like Jim and AllCars tried to cheat me by inventing a reason to low-ball me. They are dishonest.

On Nov 25 Allcars made me an offer of… On Nov 25 Allcars made me an offer of $69,475 for my car. On Dec 5 the appraiser inspected the car and no issues. On Dec 6 the Allcars rep called me and confirmed that the vehicle was in great condition. However “the market had changed” for my vehicle and they could only offer $63,000. Really? The market on the car dropped $6,475 in 11 days? I could believe some drop but almost a 10% drop, hard to believe. They shouldn’t make offers they can’t keep on cars that pass appraiser inspection. They took up my time and other opportunities and didn’t live up to their end. Untrustworthy.