Donn
GBDon't trust an online offer to purchase from Allcars.com They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.
Mickey Melia
GBReplacing parts without consent Booked my car in for an MOT. Staff are nice and friendly but I’m concerned about removing and replacing parts without my consent, the wiper blades were changed and I was charged double for the identical blades available on line. I won’t be using this garage again
Michael Cronin
GBHesitant at first….BUT I was hesitant to sell a car online but I did my research and tried 3 places. The big name site that rhymes with Nirvana low balled me - Cellina Marcera and All Cars were fair from the start. Cellina was my rep and she was first class. Always available. No question to silly - always in communication. This experience was amazing. They do there inspections effectively and efficiently. I already have a friend reaching out to them!! This is how business should be nowadays. All Cars and Ms Marcera are a throwback to the old trustworthy loyal days of doing deals on a handshake. I will certainly use again in the future. Hopefully Cellina will still be there or she may be President of the Company by then!!! Job well done!!
Mark Smith
GBDon't do business with Allcars Allcars gave me an amazing offer over the phone prior to the vehicle inspection. The inspection occurred a couple of days later, and the assessor provided no feedback to me at that time. When I finally received his report, he claimed that my vehicle had an oil leak (not true) and a check engine light on (also not true). The final offer was thousands of dollars less than the initial offer. You would think that he would have discussed those "major" issues with me during his inspection, but he didn't since there were no major issues. These deceptive practices need to stop.
Mary Beth
GBAsk For Vinny! Whether buying or selling a car: I highly recommend this dealership, but what stood out for me is sales member Vinny Asito . . . he is great to work with! From first contact to close-of-deal, he was attentive, informative, proactive and polite. I forgot a document needed for the sale, he drove out to my home and picked it up so I would not have to go all the way back. Now THAT is service!