allcars.com

941 Ridge Road, 14580, Rochester, United States
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3.40
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

5.00%

1

35.00%
About allcars.com

AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.

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Ray & Mary Jo Deskins
GB

Best way to sell a car Selling our Cadillac ATS to Allcars.com was a very easy, painless way to go. They scheduled an inspection at my home and communicated via email, phone and text every step of the way. The offer for our car was fair and beat givemethevin by a good amount. I would highly recommend giving them a try. Vinny was my point of contact and kept me informed during the whole transaction. Ray & Mary Jo Deskins Virginia

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H. Vega
GB

They tried to cheat me I contacted AllCars online about selling my 4 year old Mazda CX3 with low mileage. Jim made an initial tentative offer of $17,200, subject to inspection. I offered to have a local repair shop do an inspection, but Jim said that he would send someone from NY to do it instead. That should have been a warning, but I thought Jim was doing me a favor. The AllCars inspector came out and said that he felt my car had been in a major accident: that the front passenger door looked repainted and puttied, albeit expertly. This is not true. The car is almost new and has never been in an accident. I bought the car one year ago from a Mazda dealer. It was a certified used car and I have the CarFax report and updates. I told the inspector and Jim that there had never been accident. Despite this, Jim lowered his offer by almost $4,000. Of course I declined. I feel like Jim and AllCars tried to cheat me by inventing a reason to low-ball me. They are dishonest.

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Mike Simpson
GB

Easy to work with Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, certified check, or an online funding option which Jim did mention they were working on. My bank placing the hold was not AllCars fault, but did delay the process a bit unnecessarily.

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Joe Hughes
GB

Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

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Thomas Coury
GB

On Nov 25 Allcars made me an offer of… On Nov 25 Allcars made me an offer of $69,475 for my car. On Dec 5 the appraiser inspected the car and no issues. On Dec 6 the Allcars rep called me and confirmed that the vehicle was in great condition. However “the market had changed” for my vehicle and they could only offer $63,000. Really? The market on the car dropped $6,475 in 11 days? I could believe some drop but almost a 10% drop, hard to believe. They shouldn’t make offers they can’t keep on cars that pass appraiser inspection. They took up my time and other opportunities and didn’t live up to their end. Untrustworthy.

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