Seamless Experience Selling My Car Jim and his team were a pleasure to work with. They were thorough, helpful, and organized. Jim kept me posted about every stage of the process and had great communication. I had an awesome experience and would recommend them to anyone buying or selling a car.

They tried to cheat me I contacted AllCars online about selling my 4 year old Mazda CX3 with low mileage. Jim made an initial tentative offer of $17,200, subject to inspection. I offered to have a local repair shop do an inspection, but Jim said that he would send someone from NY to do it instead. That should have been a warning, but I thought Jim was doing me a favor. The AllCars inspector came out and said that he felt my car had been in a major accident: that the front passenger door looked repainted and puttied, albeit expertly. This is not true. The car is almost new and has never been in an accident. I bought the car one year ago from a Mazda dealer. It was a certified used car and I have the CarFax report and updates. I told the inspector and Jim that there had never been accident. Despite this, Jim lowered his offer by almost $4,000. Of course I declined. I feel like Jim and AllCars tried to cheat me by inventing a reason to low-ball me. They are dishonest.

Car sales made easy I had a very good experience recently working with Vinny from Marina Auto Group in Webster. I was selling my car online. Vinny contacted me and was very professional. He worked with me on the pricing and even arranged to come to my home to see the car. Between work and a recent surgery driving to Webster would have been difficult for me. Vinny was very efficient and the whole transaction was completed within a short time. I would definitely recommend Vinny and the Marina Auto Group dealership based on this experience. Have to give him five stars.

Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

Don't trust an online offer to purchase from Allcars.com They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.