Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

On Nov 25 Allcars made me an offer of… On Nov 25 Allcars made me an offer of $69,475 for my car. On Dec 5 the appraiser inspected the car and no issues. On Dec 6 the Allcars rep called me and confirmed that the vehicle was in great condition. However “the market had changed” for my vehicle and they could only offer $63,000. Really? The market on the car dropped $6,475 in 11 days? I could believe some drop but almost a 10% drop, hard to believe. They shouldn’t make offers they can’t keep on cars that pass appraiser inspection. They took up my time and other opportunities and didn’t live up to their end. Untrustworthy.

I had a great experience selling my car… I had a great experience selling my car to Allcars. Jim was extremely helpful and professional. He efficiently guided me through the entire process and the whole transaction went very smoothly. My car was fully inspected and Jim extended an offer right after which I accepted. I promptly received a check in the mail and they picked up my car a few days after. I highly recommend Allcars.com.

Don't truct Allcars.com Received an offer from allcars.com. The first inspector never showed up or called to say they were not showing up. When inspector did show up they told my wife and I the car was in excellent condition. When I received the feedback from allcars.com they reduced offer by 2000.00 due to inspection report. Jim and pete were horrible to deal with. While there customer service team was polite, their communication and lack of timely responses were poor.

Best way to sell a car Selling our Cadillac ATS to Allcars.com was a very easy, painless way to go. They scheduled an inspection at my home and communicated via email, phone and text every step of the way. The offer for our car was fair and beat givemethevin by a good amount. I would highly recommend giving them a try. Vinny was my point of contact and kept me informed during the whole transaction. Ray & Mary Jo Deskins Virginia