H. Vega
GBThey tried to cheat me I contacted AllCars online about selling my 4 year old Mazda CX3 with low mileage. Jim made an initial tentative offer of $17,200, subject to inspection. I offered to have a local repair shop do an inspection, but Jim said that he would send someone from NY to do it instead. That should have been a warning, but I thought Jim was doing me a favor. The AllCars inspector came out and said that he felt my car had been in a major accident: that the front passenger door looked repainted and puttied, albeit expertly. This is not true. The car is almost new and has never been in an accident. I bought the car one year ago from a Mazda dealer. It was a certified used car and I have the CarFax report and updates. I told the inspector and Jim that there had never been accident. Despite this, Jim lowered his offer by almost $4,000. Of course I declined. I feel like Jim and AllCars tried to cheat me by inventing a reason to low-ball me. They are dishonest.
Michael Cronin
GBHesitant at first….BUT I was hesitant to sell a car online but I did my research and tried 3 places. The big name site that rhymes with Nirvana low balled me - Cellina Marcera and All Cars were fair from the start. Cellina was my rep and she was first class. Always available. No question to silly - always in communication. This experience was amazing. They do there inspections effectively and efficiently. I already have a friend reaching out to them!! This is how business should be nowadays. All Cars and Ms Marcera are a throwback to the old trustworthy loyal days of doing deals on a handshake. I will certainly use again in the future. Hopefully Cellina will still be there or she may be President of the Company by then!!! Job well done!!
mike solomon
GBDon't truct Allcars.com Received an offer from allcars.com. The first inspector never showed up or called to say they were not showing up. When inspector did show up they told my wife and I the car was in excellent condition. When I received the feedback from allcars.com they reduced offer by 2000.00 due to inspection report. Jim and pete were horrible to deal with. While there customer service team was polite, their communication and lack of timely responses were poor.
Ann
GBCar sales made easy I had a very good experience recently working with Vinny from Marina Auto Group in Webster. I was selling my car online. Vinny contacted me and was very professional. He worked with me on the pricing and even arranged to come to my home to see the car. Between work and a recent surgery driving to Webster would have been difficult for me. Vinny was very efficient and the whole transaction was completed within a short time. I would definitely recommend Vinny and the Marina Auto Group dealership based on this experience. Have to give him five stars.
Donn
GBDon't trust an online offer to purchase from Allcars.com They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.