Don't trust an online offer to purchase from Allcars.com They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.

Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

Allcars.com deserves your time and attention The response from Allcars.com was quite fast. I dealt with Jim, and he was a true professional. He scheduled an at-home inspection of my car, and the inspection was also done quickly and thoroughly. Once they reviewed everything, the transaction was completed to my satisfaction. Overall, I was quite impressed and pleased with my experience with Allcars.com, and would not hesitate to use their service again in the future.

I had a great experience selling my car… I had a great experience selling my car to Allcars. Jim was extremely helpful and professional. He efficiently guided me through the entire process and the whole transaction went very smoothly. My car was fully inspected and Jim extended an offer right after which I accepted. I promptly received a check in the mail and they picked up my car a few days after. I highly recommend Allcars.com.

Easy to work with Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, certified check, or an online funding option which Jim did mention they were working on. My bank placing the hold was not AllCars fault, but did delay the process a bit unnecessarily.