allcars.com

941 Ridge Road, 14580, Rochester, United States
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3.40
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

5.00%

1

35.00%
About allcars.com

AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.

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Mark Smith
GB

Don't do business with Allcars Allcars gave me an amazing offer over the phone prior to the vehicle inspection. The inspection occurred a couple of days later, and the assessor provided no feedback to me at that time. When I finally received his report, he claimed that my vehicle had an oil leak (not true) and a check engine light on (also not true). The final offer was thousands of dollars less than the initial offer. You would think that he would have discussed those "major" issues with me during his inspection, but he didn't since there were no major issues. These deceptive practices need to stop.

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Mickey Melia
GB

Replacing parts without consent Booked my car in for an MOT. Staff are nice and friendly but I’m concerned about removing and replacing parts without my consent, the wiper blades were changed and I was charged double for the identical blades available on line. I won’t be using this garage again

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Rick
GB

Allcars.com deserves your time and attention The response from Allcars.com was quite fast. I dealt with Jim, and he was a true professional. He scheduled an at-home inspection of my car, and the inspection was also done quickly and thoroughly. Once they reviewed everything, the transaction was completed to my satisfaction. Overall, I was quite impressed and pleased with my experience with Allcars.com, and would not hesitate to use their service again in the future.

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Joe Hughes
GB

Absolutely HORRIBLE customer service… Absolutely HORRIBLE customer service and communication. I tried for over 2 weeks to schedule an inspection of my car that I wanted to sell. Each time I was told that nobody was close to my market, but they would bring someone in ASAP. 25+ phone calls and they NEVER ever lived up to one single promise.

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Mary Beth
GB

Ask For Vinny! Whether buying or selling a car: I highly recommend this dealership, but what stood out for me is sales member Vinny Asito . . . he is great to work with! From first contact to close-of-deal, he was attentive, informative, proactive and polite. I forgot a document needed for the sale, he drove out to my home and picked it up so I would not have to go all the way back. Now THAT is service!

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