Such a great company Such a great company. Buying a car from an auction seemed like a real gamble but I am glad I went through with this. Anyone who has an issue with them, my advice, just do your research first. This way you can avoid a lot of headache and disappointment. Separate thank you to all their employees for being so straightforward and helpful.

Upsold to a membership to save on their fees Upsold to a membership to save on their purchase fee for a winning bid. The seller refused my winning bid and re-listed the car for more. I asked abetterbid to contact seller and offer the old "buy now" price as the seller had raised it by $1000. They said they could not do that even though copart the auction house offers this option. I ended up having to use a competing service autobidmaster.com they successfully did what I asked and I got the car i was trying to buy. When I contacted abetterbid to ask for refund of the $200 membership as they failed to do the service i requested (only 3 hrs after I paid) they refused saying memberships were not refundable even though they failed to do the service.

You get the car in the end...but You get the car in the end. Its just they charge you 3k in fees. I won an auction for $3550 and ended up paying $5997 total. The delivery driver was nice, but I really went over budget. Just get a normal car unless you can really make good profits from flipping the car.

Great experience You have to read all their requirements. I have bought 2 cars through them now and everything went as smooth as I could have asked. Questions were answered within 10 minutes of emailing. I will use them again in the future.

I like my new car Got the car I was chasing for quite some time at a great price, still, the shipping could have been better. I will definitely use their shipping service next time to avoid unnecessary stress. The customer service and title department were a bit slow in communication, I had to reach out a few times to get updates. All in all, I received the vehicle shortly and I am very satisfied with it. Thanks!