Huge scam: They take your money and give no refunds Huge scam: •(Premium membership) Only biddable vehicles are totaled beyond repair. •Pay extra fee for a broker/buying agent which is financially incentivized to make you spend as much as possible, and doesn’t bid in your best interest. •Shill bidding: Driveable Vehicles sell for above MSRP, and then directly get relisted… If you watch the bidding an agent from Texas bids directly after everyone else’s bid. •Possibility that they see everyone’s max bid and run the prices up to their limits. After paying $650 for premium, I’m unable to bid on anything of value. Most vehicles that are less than 5 years old are insurance company sales, and bidding isn’t allowed. 1 hour after getting my account opened, I asked for refund. I’ve reached out to them 5 times so far, and haven’t heard anything back… Most people in sales and vehicle industry enjoy the game of taking advantage of other people; Copart doesn’t seem to be any different.

I had a good experience with Copart… I had a good experience with Copart however I can see how others wouldnt. If possible I'd advise not to let Copart take your vehicle until you fully understand the process and your options. In my case I decided to retain the vehicle and Copart were able to assess my car without taking it away (by sending images online). After receiving a fair settlement for my written off car I then paid the retention fee to Copart so I could keep my car as it was only minor damage. The retention fee wasn't much compared to what I received from the settlement which meant I received more than enough money to get my car repaired. It seems like most of the bad reviews are from people who let Copart take their vehicle.

Sold a car to copart Sold a car to copart: 1st the original quote given and excepted was not what they actually tried to give. I had to argue with the caller who was foreign, and you could not understand them, and then when the car was picked up the check was not valid at Bank of America. Called police to report theft. VERY BAD EXPERIENCE.

BEWARE! Coparts assume cars belong to them before asking the owner! When Coparts came to collect my husband's car after an accident, he left a brand new front panel inside, which he had bought to repair the car from a previous accident. He showed it to the person collecting the car, and he acknowledged its presence on the back seat. My husband had intended to see whether he could pay for the part to be fitted while the other bodywork was being carried out. Unfortunately, his car was 'written off' (seriously - the damage was no more than a deep scratch!) My husband insisted he wanted his car back and purchased it as 'salvage.' When it was returned, the brand new panel which was on the back seat, had gone. Also, the button in one of the headrests had been dug out. And Coparts mysteriously has no clue where they are! This is criminal - it's out and out theft.

The only positive thing about my… The only positive thing about my experience was they guy driving the pick up truck, he was lovely, other than that the communication from the staff here is insane. They aren’t interested when you ring with a query at all.