The only positive thing about my… The only positive thing about my experience was they guy driving the pick up truck, he was lovely, other than that the communication from the staff here is insane. They aren’t interested when you ring with a query at all.

This company is a con and a complete… This company is a con and a complete fraud! Vehicle was advertised as cat N with primary damage side damage. Engine was seized. Answer to my email was they are not mechanic.

Turned up with an appointment and… Turned up with an appointment and helpful woman behind the desk sort us out, thanks copart sandwich.

Copart really lowballed their offer. Copart really lowballed their offer. Their valuation process took 10 times as long as the other guy's. They were a day late with their pickup. They have no way to reach an actual human being for customer service.

Further to my last review (Helped… Further to my last review (Helped setting up account) I did my basic research on the car, mileage history, HPI check etc. Then paid for the 10min WhatsApp walkround. Would have give 5 stars but the picture quality was terrible. The chap that was helping me 'Rich' did his best to overcome this and explained working on mobile data not broadband as a large yard and the signal sometimes struggled as so much metal around with other cars. He did his best with the video but to compensate explained every bit in detail and was happy to stop and answer questions mulitple times when I quieried something on the way round. He was ahead of his schedule for the day and was happy spending an extra bit of time on the main damage for me so o had everything answered I wanted to cover. After reviewing the video I noticed couple bits I wanted to cover I couldn't make out. He went out of his way to follow up and send me a couple of detailed pictures. He didn't have to do this. I paid my tenner He had done his bit when the WhatsApp call ended, but he responded quickly and followed up before auction end so I was comfortable to extend my budget slightly to win the auction. I am detailing this process as noticed everyone seems to come on and give a negative feedback but no one spends the time when things go right. I also called in after auction end to get a receipt and check delivery was added and again the chap was helpful and emailed it straight over. Absolutely every stage so far has been above standard I just hope the delivery is as smooth. That will be review 3. Thanks Copart Chester. EXCELLENT service so far