Delivery was not made in the week it…was the next week for no reason. Delivery was not made in the week it was scheduled. They left us waiting and never came. Leaving a 80 year old lady without a refrigerator. No calls nothing I started calling asking to talk to a manager, multiple calls on multiple different days. Nothing all ways In a meeting never a return call.. was scheduled for the next Wednesday, then reschedule for Thursday for no reason.. very unprofessional.. sad to know a company can operate this poorly and stay in business..

BEWARE! Do not use this company Unskilled installers wired dishwasher incorrectly. You plug it in, the breaker trips. You unplug it, the breaker resets. The installer throws up his hands and says it's an electrical issue. dishwasher is wildly out of level. He said that's how they are these days. Left a mess and left me with a new dishwasher that doesn't work.

I purchased $20,000 worth of appliances… I purchased $20,000 worth of appliances from a company three months ago. The appliances have been sitting in Am’s warehouse in Utah for a few months and are now supposed to be delivered. The appliance company apparently went out of business and AM is now refusing to delivery the appliances even though I already paid in full for them and they are my property. My biggest complaint is that I have tried more than 6 times to get the employee that answers the phone and emails me to put me in touch with a manager so I I can try to make some progress on getting my appliances. I have even offered to go to their center and pick the appliances up so they do not need to incur any more expense. The employee refuses to put me in touch with a manager. Hopefully management will read this and reach out so we can get this done the easy way rather than through a lawsuit. I have two AM order numbers - #41992836 and #41990817. Please feel free to call me at #4158672401 UPDATE - 4-5-24: I have been in contact with Robert from AM. He originally sounded like someone that was going to facilitate a quick resolution of the situation, especially after I volunteered to pay to have “my appliances” picked up from their SLC, Utah facility. After a few weeks, I think I was just getting the runaround and am no closer to getting my appliances. I am now advised that AM’s legal counsel has advised Robert not to release my appliances to me. I have asked to be put in touch with that legal counsel but apparently my request needs to be approved by someone before the information can be shared. Things seem to be going downhill and I reaffirm my thoughts about this company and its reliability. Will update further as soon as something new happens.

AM home delivery Today - 3/8/24, Mario & another young gentleman delivered my washing machine & installed it, took off my utility room door, & hauled out the old one. They were PERFECT young gentlemen, fast at what they do, & highly exceptional. I so appreciate them for their professionalism. Thank you AM...these gentlemen are from the AM in Columbus, Ohio. They kept me informed about the entire process.

Incompetent Incompetent, hard to reach, and failed at the most basic thing - to get your items to you in one piece. A small beverage fridge crawled its way across the US only to sit in a warehouse for a week and then be delivered with evidence that the box had been dropped. Sure enough, upon opening, the entire front glass door was shattered. Perhaps they should open a demolition business instead? I mean, play to your strengths, right? I hope my replacement fridge is sent by another carrier.