DC
USHorrible Horrible, do not order anything shipped via this company. Will make you wait forever and cancel scheduled deliveries (the day-of when you already took time off work, happened twice!) and then make you wait additional weeks with no explanation. Worst freight company I've ever dealt with.
buffet
USThese people are criminals! I ordered a mattress and after it was weeks overdue these gangsters first said it was out for delivery, then they called and said when they were 10 minutes away that they had an emergency and couldn't deliver it, and finally told us several days later after numerous phone calls that it had been damaged ?? What actually happened was they stole it !! If I knew how to prosecute them I would!! DO NOT trust them!!!!!
Jason Hightower
USDamaged our floors when they cut the… Damaged our floors when they cut the waterline of our refrigerator with a box cutter upon opening the box. A slow leak over a few days ruined our wood floors. Moshe, their claims director who really just avoids claims and saves them money on their insurance denied any responsibility which I’m sure he does on every claim that comes to him. Hopefully they take responsibility because I will continue to pursue this.
Jeff Patterson
USInstalled dishwasher improperly; no service after Appliance Connection hired this company to deliver and install a dishwasher at my home. Charged $170 to install. Within an hour of installation, my kitchen faucet slowed to a trickle. Called Appliance Connection; they said to call AM Trucking. Called; no response. Filed a claim on line. Got an auto response that I must send a notarized claim by registered mail within seven days. Still no water. Back and forth with Appliance Connection and AM Trucking. Another auto response saying my claim must have been made within 3 days instead of 7. I finally hired a plumber to fix it. Terrible company.
Bev Greene
USCommunication was great from the… Communication was great from the company on day of delivery. Delivery was expected between 4:00-8:00 pm, received a text that driver was running later than the expected time frame. Was kept updated of progress Of driver. He called when 10 minutes away. Very polite, careful handling of package, kept safe distant, wore mask,. Bev G