The kangaroo show... So I placed an order about a month ago, and still have to got it fulfilled,I asked for self collection, and they still sent the boxes any ways, which resulted in one box being taken from my door, now get this....the other boxes which had the motors I ordered THEY WERE THE WORONG MOTORS, TIL THIS DAY I SIT AND WAIT FOR MY ORDERS. so I ordered another scooter from another company and received it already in four days, voro motors is a great place to get a fast scooter just make sure it's in stock, the past few weeks have been ok being that my customer service rep JIM BRIAN keeps me upto date with this order it's still a kangaroo show but there working on it..thanks jim

worst customer service ever worst customer service ever. They don't care, just buying chinese scooters, traffic them just enough to not be exact copies and resell 3x the price

I bought a scooter of them for my kids… I bought a scooter of them for my kids birthday. Over one month ago, they haven't even tried to ship it. Yeah, they don't care about their customers. Once they've got my money, they did not care. They told me it would take anything between 5 to 15 working days maximum. They also told me I was getting free delivery as soon as I paid for A. They charge me for the delivery nearly 500 pounds.

Jenkin was great Jenkin was great. He helped me find a creative solution to using a pre-paid American express giftcard to apply it to my purchase. Additionally, he was super helpful when I made an error on my shipping address, and he was able to solve that issue for me quickly. Overall it was a great customer experience, and I would highly recommend their service!

Great to Deal With I forgot to order a phone holder when I ordered my Wolf King GT Pro. Voro was able to modify my order and I just paid the difference.... I appreciate that because I would have had to pay a big shipping fee for just a phone holder......... Very Happy :)