Stay Away from this company!!! I purchased a Emove Cruiser S on March 26, 2024. I received it on March 29, 2024. One immediate concern was missing set screw to tighten the ignition switch to the handlebars. The packaging was also terrible. I took the scooter for it's first ride on April 8th. The delay was getting myself a helmet. I noticed right away the steering wasn't right. I couldn't understand why. I took it to my garage and found a defective tire and rim. I called Voro Motors and they never answer the phone, never. I requested an RMA via email and wanted to send it back. They did call back twice and I spoke with them and they said they never received my email for an RMA. That said I requested it over the phone. They never provided one. They sent me a random email this past Friday saying they never heard from me and my case number was being closed. I never received a case number. They will send random emails requesting you to provide a review. I selected the 1 start and let it out not to buy from these folks. When I hit the send button it changed my 1 start to 5 stars. This company is a scam. They do not stand by what they sell. They provide no support and use devious and deceptive practices. Take my advice and run, as fast as you can from this company.

Great to Deal With I forgot to order a phone holder when I ordered my Wolf King GT Pro. Voro was able to modify my order and I just paid the difference.... I appreciate that because I would have had to pay a big shipping fee for just a phone holder......... Very Happy :)

Do not use this company. Try every other way before this company UPDATE: THEY ARE HONESTLY TERRIBLE AT SENDING OUT YOUR PACKAGE ON TIME. THEY HAVE MORE PEOPLE ANSWERING EMAILS THAN THEY DO PACKING PRODUCTS AND SENDING THEM OUT ON TIME. WHEN THEY DO SEND IT OUT THEY IGNORE THE CUSTOMERS WISHES OF SPEEDY DELIVERY. TOOK MY MONEY FOR THE FAST DELIVERY AND PROCEEDED TO NOT SEND IT EXPEDITED TRY EVERY WAY POSSIBLE NOT TO USE THIS COMPANY They are very good at getting back to you. Whether the information is helpful or not they still in contact. I had been sent a scooter with a defective battery. They were able to help me but it took over a month to get it resolved. Always polite. Seems like they are always behind in there shipping department. Took a week and a half for them send out a part i needed. The part was listed as in stock. I literally had to harass them it feels like to get them to send it out, even with expedited shipping. But again they were finally able to resolve it. Just took forever.

Company is not what they claim Seeing all these reviews truly has me worried paid 3500 for a kaabo scooter in February arrived would not work they have been giving me the runaround since now it’s April they say they will not pay for labor to fix whatever issue is wrong. Tomorrow I dispute the charge I’ve had it