The kangaroo show... So I placed an order about a month ago, and still have to got it fulfilled,I asked for self collection, and they still sent the boxes any ways, which resulted in one box being taken from my door, now get this....the other boxes which had the motors I ordered THEY WERE THE WORONG MOTORS, TIL THIS DAY I SIT AND WAIT FOR MY ORDERS. so I ordered another scooter from another company and received it already in four days, voro motors is a great place to get a fast scooter just make sure it's in stock, the past few weeks have been ok being that my customer service rep JIM BRIAN keeps me upto date with this order it's still a kangaroo show but there working on it..thanks jim

Bogus discount code I was lookin to purchase a $1500. dollar motorized drift trike with this company, I had the item in my cart, was interrupted and didn't complete the transaction. I got a follow up e-mail from them stating if I complete the order now I can have a 7% discount on the item by putting in the discount code WEMISSYOU at checkout, so I tried to purchase it using the discount code and it did not work, so I did not buy the item from them. When I contacted them to ask why the code would not work, I was told oh I'm sorry that was a computer generated email for the 7% discount on my next order and it would not work for the item I wanted to order, it is only good for 1 particular item. It's a shame that you are tricked to complete your purchase for about $100 discount but I caught it before I completed my transaction with this company.

slow to respond and irelevent replies. The average responce time was about three days for each email. Much of the time, my quesitons were not anserwered at all. There seemed to be several people involved in the thread, none of which were communicating with eachother. I just asked how to disconnect my battery and now I'm told my ticket has been closed with no responce to how to handle the issue at hand. Its as if Jim hasn't even read my email. No he's asking me to review the process which is just bizarre.

I bought a scooter of them for my kids… I bought a scooter of them for my kids birthday. Over one month ago, they haven't even tried to ship it. Yeah, they don't care about their customers. Once they've got my money, they did not care. They told me it would take anything between 5 to 15 working days maximum. They also told me I was getting free delivery as soon as I paid for A. They charge me for the delivery nearly 500 pounds.