Bogus discount code I was lookin to purchase a $1500. dollar motorized drift trike with this company, I had the item in my cart, was interrupted and didn't complete the transaction. I got a follow up e-mail from them stating if I complete the order now I can have a 7% discount on the item by putting in the discount code WEMISSYOU at checkout, so I tried to purchase it using the discount code and it did not work, so I did not buy the item from them. When I contacted them to ask why the code would not work, I was told oh I'm sorry that was a computer generated email for the 7% discount on my next order and it would not work for the item I wanted to order, it is only good for 1 particular item. It's a shame that you are tricked to complete your purchase for about $100 discount but I caught it before I completed my transaction with this company.

worst customer service ever worst customer service ever. They don't care, just buying chinese scooters, traffic them just enough to not be exact copies and resell 3x the price

Do not use this company. Try every other way before this company UPDATE: THEY ARE HONESTLY TERRIBLE AT SENDING OUT YOUR PACKAGE ON TIME. THEY HAVE MORE PEOPLE ANSWERING EMAILS THAN THEY DO PACKING PRODUCTS AND SENDING THEM OUT ON TIME. WHEN THEY DO SEND IT OUT THEY IGNORE THE CUSTOMERS WISHES OF SPEEDY DELIVERY. TOOK MY MONEY FOR THE FAST DELIVERY AND PROCEEDED TO NOT SEND IT EXPEDITED TRY EVERY WAY POSSIBLE NOT TO USE THIS COMPANY They are very good at getting back to you. Whether the information is helpful or not they still in contact. I had been sent a scooter with a defective battery. They were able to help me but it took over a month to get it resolved. Always polite. Seems like they are always behind in there shipping department. Took a week and a half for them send out a part i needed. The part was listed as in stock. I literally had to harass them it feels like to get them to send it out, even with expedited shipping. But again they were finally able to resolve it. Just took forever.

Great scooter, horrible customer service Great scooter. Worst customer service I’ve ever experienced across the board. It’s going to be tough purchasing another scooter from them in the future knowing how bad the service was, even though I do love my scooter. No returned calls when they say they will. Never even called during the scheduled onboarding meeting even though they sent me at least 3 text and email reminders to be ready. Shipping is way longer than the website states. Even when you can and speak with them and they say it will be going out that day, it doesn’t.