Great service at Voro from Alessandro...love that. Alessandro at Voro helped me get my new (awesome) scooter ready to roll. Fast turnaround, friendly, and got the job done. Love that. Thank you Alessandro and Voro. - Craig W

I bought a scooter of them for my kids… I bought a scooter of them for my kids birthday. Over one month ago, they haven't even tried to ship it. Yeah, they don't care about their customers. Once they've got my money, they did not care. They told me it would take anything between 5 to 15 working days maximum. They also told me I was getting free delivery as soon as I paid for A. They charge me for the delivery nearly 500 pounds.

Great scooter, horrible customer service Great scooter. Worst customer service I’ve ever experienced across the board. It’s going to be tough purchasing another scooter from them in the future knowing how bad the service was, even though I do love my scooter. No returned calls when they say they will. Never even called during the scheduled onboarding meeting even though they sent me at least 3 text and email reminders to be ready. Shipping is way longer than the website states. Even when you can and speak with them and they say it will be going out that day, it doesn’t.

Amazing products Amazing products. Identity verification was irritating but was resolved in 1 day.