Great service at Voro from Alessandro...love that. Alessandro at Voro helped me get my new (awesome) scooter ready to roll. Fast turnaround, friendly, and got the job done. Love that. Thank you Alessandro and Voro. - Craig W

Great scooter, horrible customer service Great scooter. Worst customer service I’ve ever experienced across the board. It’s going to be tough purchasing another scooter from them in the future knowing how bad the service was, even though I do love my scooter. No returned calls when they say they will. Never even called during the scheduled onboarding meeting even though they sent me at least 3 text and email reminders to be ready. Shipping is way longer than the website states. Even when you can and speak with them and they say it will be going out that day, it doesn’t.

Great to Deal With I forgot to order a phone holder when I ordered my Wolf King GT Pro. Voro was able to modify my order and I just paid the difference.... I appreciate that because I would have had to pay a big shipping fee for just a phone holder......... Very Happy :)

Shoddy and Unsafe Bought this as a commuter scooter for my job on City streets 10 miles away. I'm a tech for medical hardware and used to taking apart equipment so it seemed like I could handle any minor problems and maintenance. Less than a week into just riding it home (not round trip) at the lowest setting (15 mph) and the back fender broke in half whacking me in the leg and sending me into traffic. Ended up with minor injuries and having to pay for a replacement part despite the utterly useless warranty. Found out to replace the back fender means rewiring the entire front end without a pin schematic. With my level of aptitude I can solder it onto the old wires, so I bought the seat attachment to make the commute easier, less likely to flip me into traffic again. Can't get the last back bolt off with any of my equipment, contact support. They state I should take it to someone with "mechanical aptitude" to "save yourself" the hassle of returning the attachment. Incredibly sexist to insinuate that I don't possess the ability to understand how to remove a screw. Now I want to yeet this garbage straight through one of their corpo windows. Run, don't walk, away from Voro.