Jenkin was great Jenkin was great. He helped me find a creative solution to using a pre-paid American express giftcard to apply it to my purchase. Additionally, he was super helpful when I made an error on my shipping address, and he was able to solve that issue for me quickly. Overall it was a great customer experience, and I would highly recommend their service!

Quick customer service from Alessandro When asking about a motor error in the evening, Alessandro responded the next day and helped me quickly resolve the issue.

worst customer service ever worst customer service ever. They don't care, just buying chinese scooters, traffic them just enough to not be exact copies and resell 3x the price

Do not use this company. Try every other way before this company UPDATE: THEY ARE HONESTLY TERRIBLE AT SENDING OUT YOUR PACKAGE ON TIME. THEY HAVE MORE PEOPLE ANSWERING EMAILS THAN THEY DO PACKING PRODUCTS AND SENDING THEM OUT ON TIME. WHEN THEY DO SEND IT OUT THEY IGNORE THE CUSTOMERS WISHES OF SPEEDY DELIVERY. TOOK MY MONEY FOR THE FAST DELIVERY AND PROCEEDED TO NOT SEND IT EXPEDITED TRY EVERY WAY POSSIBLE NOT TO USE THIS COMPANY They are very good at getting back to you. Whether the information is helpful or not they still in contact. I had been sent a scooter with a defective battery. They were able to help me but it took over a month to get it resolved. Always polite. Seems like they are always behind in there shipping department. Took a week and a half for them send out a part i needed. The part was listed as in stock. I literally had to harass them it feels like to get them to send it out, even with expedited shipping. But again they were finally able to resolve it. Just took forever.