Voromotors is committed to giving excellent customer service I had an issue with the scooter and Voromotors provided excellent customer service and went above and beyond to solve the problem.

Quick customer service from Alessandro When asking about a motor error in the evening, Alessandro responded the next day and helped me quickly resolve the issue.

Bogus discount code I was lookin to purchase a $1500. dollar motorized drift trike with this company, I had the item in my cart, was interrupted and didn't complete the transaction. I got a follow up e-mail from them stating if I complete the order now I can have a 7% discount on the item by putting in the discount code WEMISSYOU at checkout, so I tried to purchase it using the discount code and it did not work, so I did not buy the item from them. When I contacted them to ask why the code would not work, I was told oh I'm sorry that was a computer generated email for the 7% discount on my next order and it would not work for the item I wanted to order, it is only good for 1 particular item. It's a shame that you are tricked to complete your purchase for about $100 discount but I caught it before I completed my transaction with this company.

slow to respond and irelevent replies. The average responce time was about three days for each email. Much of the time, my quesitons were not anserwered at all. There seemed to be several people involved in the thread, none of which were communicating with eachother. I just asked how to disconnect my battery and now I'm told my ticket has been closed with no responce to how to handle the issue at hand. Its as if Jim hasn't even read my email. No he's asking me to review the process which is just bizarre.