So I had a problem with the welding on… So I had a problem with the welding on the roadrunner pro. Took the scooter into the shop and ask for a full refund. voro motors took 20% out of my the amount I paid for the scooter. I don’t think that was fare because the scooter had bad welding. I think they should have gave me a full refund. And that the reason I gave them 3 stars because they gave me 80% of my money back. Would I come back to voro motors and buy another scooter maybe.

Great scooter, horrible customer service Great scooter. Worst customer service I’ve ever experienced across the board. It’s going to be tough purchasing another scooter from them in the future knowing how bad the service was, even though I do love my scooter. No returned calls when they say they will. Never even called during the scheduled onboarding meeting even though they sent me at least 3 text and email reminders to be ready. Shipping is way longer than the website states. Even when you can and speak with them and they say it will be going out that day, it doesn’t.

Bogus discount code I was lookin to purchase a $1500. dollar motorized drift trike with this company, I had the item in my cart, was interrupted and didn't complete the transaction. I got a follow up e-mail from them stating if I complete the order now I can have a 7% discount on the item by putting in the discount code WEMISSYOU at checkout, so I tried to purchase it using the discount code and it did not work, so I did not buy the item from them. When I contacted them to ask why the code would not work, I was told oh I'm sorry that was a computer generated email for the 7% discount on my next order and it would not work for the item I wanted to order, it is only good for 1 particular item. It's a shame that you are tricked to complete your purchase for about $100 discount but I caught it before I completed my transaction with this company.

Company is not what they claim Seeing all these reviews truly has me worried paid 3500 for a kaabo scooter in February arrived would not work they have been giving me the runaround since now it’s April they say they will not pay for labor to fix whatever issue is wrong. Tomorrow I dispute the charge I’ve had it