worst customer service ever worst customer service ever. They don't care, just buying chinese scooters, traffic them just enough to not be exact copies and resell 3x the price

Great scooter, horrible customer service Great scooter. Worst customer service I’ve ever experienced across the board. It’s going to be tough purchasing another scooter from them in the future knowing how bad the service was, even though I do love my scooter. No returned calls when they say they will. Never even called during the scheduled onboarding meeting even though they sent me at least 3 text and email reminders to be ready. Shipping is way longer than the website states. Even when you can and speak with them and they say it will be going out that day, it doesn’t.

Voromotors is committed to giving excellent customer service I had an issue with the scooter and Voromotors provided excellent customer service and went above and beyond to solve the problem.

So I had a problem with the welding on… So I had a problem with the welding on the roadrunner pro. Took the scooter into the shop and ask for a full refund. voro motors took 20% out of my the amount I paid for the scooter. I don’t think that was fare because the scooter had bad welding. I think they should have gave me a full refund. And that the reason I gave them 3 stars because they gave me 80% of my money back. Would I come back to voro motors and buy another scooter maybe.