Shoddy and Unsafe Bought this as a commuter scooter for my job on City streets 10 miles away. I'm a tech for medical hardware and used to taking apart equipment so it seemed like I could handle any minor problems and maintenance. Less than a week into just riding it home (not round trip) at the lowest setting (15 mph) and the back fender broke in half whacking me in the leg and sending me into traffic. Ended up with minor injuries and having to pay for a replacement part despite the utterly useless warranty. Found out to replace the back fender means rewiring the entire front end without a pin schematic. With my level of aptitude I can solder it onto the old wires, so I bought the seat attachment to make the commute easier, less likely to flip me into traffic again. Can't get the last back bolt off with any of my equipment, contact support. They state I should take it to someone with "mechanical aptitude" to "save yourself" the hassle of returning the attachment. Incredibly sexist to insinuate that I don't possess the ability to understand how to remove a screw. Now I want to yeet this garbage straight through one of their corpo windows. Run, don't walk, away from Voro.

Great service at Voro from Alessandro...love that. Alessandro at Voro helped me get my new (awesome) scooter ready to roll. Fast turnaround, friendly, and got the job done. Love that. Thank you Alessandro and Voro. - Craig W

Stay Away from this company!!! I purchased a Emove Cruiser S on March 26, 2024. I received it on March 29, 2024. One immediate concern was missing set screw to tighten the ignition switch to the handlebars. The packaging was also terrible. I took the scooter for it's first ride on April 8th. The delay was getting myself a helmet. I noticed right away the steering wasn't right. I couldn't understand why. I took it to my garage and found a defective tire and rim. I called Voro Motors and they never answer the phone, never. I requested an RMA via email and wanted to send it back. They did call back twice and I spoke with them and they said they never received my email for an RMA. That said I requested it over the phone. They never provided one. They sent me a random email this past Friday saying they never heard from me and my case number was being closed. I never received a case number. They will send random emails requesting you to provide a review. I selected the 1 start and let it out not to buy from these folks. When I hit the send button it changed my 1 start to 5 stars. This company is a scam. They do not stand by what they sell. They provide no support and use devious and deceptive practices. Take my advice and run, as fast as you can from this company.

The kangaroo show... So I placed an order about a month ago, and still have to got it fulfilled,I asked for self collection, and they still sent the boxes any ways, which resulted in one box being taken from my door, now get this....the other boxes which had the motors I ordered THEY WERE THE WORONG MOTORS, TIL THIS DAY I SIT AND WAIT FOR MY ORDERS. so I ordered another scooter from another company and received it already in four days, voro motors is a great place to get a fast scooter just make sure it's in stock, the past few weeks have been ok being that my customer service rep JIM BRIAN keeps me upto date with this order it's still a kangaroo show but there working on it..thanks jim