Stay Away from this company!!! I purchased a Emove Cruiser S on March 26, 2024. I received it on March 29, 2024. One immediate concern was missing set screw to tighten the ignition switch to the handlebars. The packaging was also terrible. I took the scooter for it's first ride on April 8th. The delay was getting myself a helmet. I noticed right away the steering wasn't right. I couldn't understand why. I took it to my garage and found a defective tire and rim. I called Voro Motors and they never answer the phone, never. I requested an RMA via email and wanted to send it back. They did call back twice and I spoke with them and they said they never received my email for an RMA. That said I requested it over the phone. They never provided one. They sent me a random email this past Friday saying they never heard from me and my case number was being closed. I never received a case number. They will send random emails requesting you to provide a review. I selected the 1 start and let it out not to buy from these folks. When I hit the send button it changed my 1 start to 5 stars. This company is a scam. They do not stand by what they sell. They provide no support and use devious and deceptive practices. Take my advice and run, as fast as you can from this company.

So I had a problem with the welding on… So I had a problem with the welding on the roadrunner pro. Took the scooter into the shop and ask for a full refund. voro motors took 20% out of my the amount I paid for the scooter. I don’t think that was fare because the scooter had bad welding. I think they should have gave me a full refund. And that the reason I gave them 3 stars because they gave me 80% of my money back. Would I come back to voro motors and buy another scooter maybe.

Matt rocks. A gentleman by the name of Matt made my experience a lot smoother and was very helpful to my needs.

Bogus discount code I was lookin to purchase a $1500. dollar motorized drift trike with this company, I had the item in my cart, was interrupted and didn't complete the transaction. I got a follow up e-mail from them stating if I complete the order now I can have a 7% discount on the item by putting in the discount code WEMISSYOU at checkout, so I tried to purchase it using the discount code and it did not work, so I did not buy the item from them. When I contacted them to ask why the code would not work, I was told oh I'm sorry that was a computer generated email for the 7% discount on my next order and it would not work for the item I wanted to order, it is only good for 1 particular item. It's a shame that you are tricked to complete your purchase for about $100 discount but I caught it before I completed my transaction with this company.

Quick customer service from Alessandro When asking about a motor error in the evening, Alessandro responded the next day and helped me quickly resolve the issue.