Watch apparently would not recharge. Customer service is shipping a new one. I ordered on New Years Eve requesting standard free shipping, not express shipping, and received it about 2 weeks later. It is larger than I expected, and feels like a budget watch, but otherwise about what I expected for a cheap mail order smart watch. The function i was interested in was the BP monitor, and it worked very well for 3 days until the watch stopped working. I submitted an email to the contact email address included in the minimal operating instructions asking for tech support, and got a reply same day from a tech support person. I followed his instructions and still could not get the watch to turn on, or indicate that it was charging. He asked me for a video to see how I was doing it, I assume in case i was not doing it correctly, which is a possibility. I sent a 10 second video showing how I connect the magnetic charge cord, and press the center left button and hold to try and turn the watch on. I received a reply the next day asking for my original order number and an address to ship the replacement watch to. so far good customer service. it Remains to be seen if the replacement watch will arrive quickly and last longer than the original.

If there where negative stars I would… If there where negative stars I would give them 10 . I ordered the watch on the 27 th of May and still I haven't got it. No customer support, just bots. You get charged in Singapore. Nobody assumes responsibility. All they say is that it was shipped via NL and it’s at the shippers and they cannot refund the funds although in their web page they say that if it has not been delivered after one month they issue a 100% refund which is BS. Do not purchase anything from this company.

Just a follow up on last review sent… Just a follow up on last review sent watch back, they received it Feb 17 Gabriel had sent me a email few days before saying when they receive watch they will issue credit less the $20 nothing so far, and they sent me another watch which I emailed them to inform them I didn't want another watch but they sent it to me Looks like I am going to call charge card company PLEASE KEEP AWAY or go to Amazon

Watch did not connect to app watch arrived in time but did not connect to app . After numerous emails they were agreeing on a refund minus $20 administration fee for a faulty watch! Then emails dried up again.Got refund through PayPal in the end. Useless watch, useless customer service. Avoid!

I bought the ze pro received it two… I bought the ze pro received it two months ago, and it is better than advertised I get at an average 14 days on a charge instead of the 7 days advertised the blood pressure, oxygen, and pulse works good, and keeps good time. My hands are in the water all day long no problems, not like the Samsung galaxy watch. And no burns on my arm.