Arthur Strivens
GBSteer clear ZE Military Pro watch Watched failed to recharge after 3 months sent ZE a 3 minute video which they've said have passed onto their tech dept, beginning to think I've been conned, customer aftersales service is crap. Do you self a big favour and steer clear of ZE Technologies.
A qureshi
GBNo Bluetooth connectivity No Bluetooth connectivity. They didn’t help even not replying to solve the issue. All health apps giving fake results
Peter
NZWatch did not connect to app watch arrived in time but did not connect to app . After numerous emails they were agreeing on a refund minus $20 administration fee for a faulty watch! Then emails dried up again.Got refund through PayPal in the end. Useless watch, useless customer service. Avoid!
Ashford
GBOrder “lost” in transit Ordered watch, received notification it was picked up. Received tracking information and from there nothing. No updates, says was picked up and not received by USPS. Beware! They do not tell you it is shipping from S. Korea. They do not tell you if you do not pay an additional $20 it will take up to 21 days. Then it takes over 21 days.
RR
GBAvoid buying from ZE Technology! The military grade smart watch v2 looks cheap. Then I didn’t receive the women’s mesh watch ordered. I contacted the company multiple times via email and left voice messages as no customer service agents were available. I wanted to return all items and receive a refund for the missing watch. I made the request within 7 days as stipulated on ZE Technology’s website. No one contacted me via phone or email. Then several days later, I get the missing watch in the mail. This shows that my email requesting a refund and return was read; however, I was never told how or where to return the items. I would avoid purchasing anything from this company. Customer service is terrible!