Pamela
GBNOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.
Ben David
GBGreat service with great products Great service with great products! I love my gasoline heater so much, and look forward to the future updates for this and for what else this company has instore in the future!
Tyler
GBVelit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.
Galen Peterson
GB4kw heater Phenomenal little heater. Better than espar, webasto, etc. highly recommend. Operation is simple and easy. Dropping the gas tank is tricky, and removing the fuel pump apparatus is also a bit of work. But it’s worth knowing this thing won’t crap out mid-winter. Highly recommended. Was able to fit this under the passenger seat of a 2023 transit, and I was able to rotate the inverter so inverter also fits
Chuck Hofmann
GBExcellent Excellent SERVICE Excellent Excellent SERVICE! Any issue or question and they got right back to me....even a phone call too! AND The unit works GREAT! Easy installation with instructions provided. Perfect size/performance for my 144" Sprinter 2500! It's really "COOL" now! ;-)