This is a first rate company. Everything from ordering to delivery was great. I had one question about items packed and I got a response right away (I'd misplaced the gasket as it turns out). I'm still in the midst of installation.

NOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.

Velit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.

Good quality kit with and reliable startup Product came on time, Velit had good communication. Everything was exactly as expected.

Great product - Revel upgrade Shipped in time, great documentation, great product. Pig tail from the ac unit was a little short but other than that the install was easy. I upgraded a Revel Van after the original ac unit broke.I know I’ll get much more use from this 12V model.