Purchased the 12V A/C and 12V gas… Purchased the 12V A/C and 12V gas heater. Had some questions before I ordered and they were very helpful answering all my questions. Will be installing on a 2023 Transit Trail soon. Order came very quick and the packaging for the A/C is amazing, I think a dump truck could drive over it and wouldn't damage it. Great job, can't wait to see how they perform :)

NOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.

Good quality kit with and reliable startup Product came on time, Velit had good communication. Everything was exactly as expected.

The unit has no air filter The AC unit cools and operates well. The unit does not have an air filter. Running any AC unit without an air filter will eventually clog the evaporator coil with lint which will destroy the efficiency of the unit. The evaporator coil is wet from condensed air causing the lint to stick to the coil, reducing airflow and severely impacting the cooling. It is very hard and messy to clean an AC evaporator coil. The support technician advised me they are aware of this and working on a fix. Once filter issue is resolved the unit is worthy of the highest rating.

I purchased the Velit 24v A/C VERY… I purchased the Velit 24v A/C VERY HAPPY WITH THE WAY THE ORDER WENT EASY COMPANY TO DEAL WITH WOULD HAVE GIVEN FIVE STARS EXCEPT THEY SENT A 12 VOLT UNIT HOWEVER HAVE PROMISED TO GET ME A 24 VOLT REPLACEMENT AS SOON AS POSSIBLE. WILL FOLLOW UP WHEN NEW UNIT ARRIVES.