Purchased the 12V A/C and 12V gas… Purchased the 12V A/C and 12V gas heater. Had some questions before I ordered and they were very helpful answering all my questions. Will be installing on a 2023 Transit Trail soon. Order came very quick and the packaging for the A/C is amazing, I think a dump truck could drive over it and wouldn't damage it. Great job, can't wait to see how they perform :)

This is a first rate company. Everything from ordering to delivery was great. I had one question about items packed and I got a response right away (I'd misplaced the gasket as it turns out). I'm still in the midst of installation.

Great Purchase - I recommend this product Most importantly: The heater is working great! Keeping us warm on cool nights. It pumps out significant heat. I live at an elevation >9000ft. So far, this unit is working great whether we’re heating the van at home or while traveling. Also important: Post purchase support was great. I broke the electrical connector that the unit ships with and they shipped me a replacement no questions. Highly recommend. Well worth it considering alternative gasoline units are 3-4 times the cost.

Good product and solid customer… Good product and solid customer support. Our 2000R unit worked great on four 100ah lithium batteries. Install was a bit tricky, but got good answers from the support guy. Looking forward to the housing extension for thicker roof installations.

Great AC - Issue at install AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.