Velit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.

Diesel Heater Upgrade I just replaced my diesel heater with the Velit Gasoline Heater, it is definitely an upgrade. I no longer have to carry diesel and the fuel pump tick is not noticeable. I also tested the temperature control that shuts off the heater at 3 degrees past the set point and starts again at 3 degrees below the set point. I would recommend this heater for any RV that runs on gasoline.

Excellent Excellent SERVICE Excellent Excellent SERVICE! Any issue or question and they got right back to me....even a phone call too! AND The unit works GREAT! Easy installation with instructions provided. Perfect size/performance for my 144" Sprinter 2500! It's really "COOL" now! ;-)

NOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.

Haven't had a chance to test it out… Haven't had a chance to test it out really good. So far gets cold and blows really well! Easy installation. Very nice air con.