The unit has no air filter The AC unit cools and operates well. The unit does not have an air filter. Running any AC unit without an air filter will eventually clog the evaporator coil with lint which will destroy the efficiency of the unit. The evaporator coil is wet from condensed air causing the lint to stick to the coil, reducing airflow and severely impacting the cooling. It is very hard and messy to clean an AC evaporator coil. The support technician advised me they are aware of this and working on a fix. Once filter issue is resolved the unit is worthy of the highest rating.

Good quality kit with and reliable startup Product came on time, Velit had good communication. Everything was exactly as expected.

Great Purchase - I recommend this product Most importantly: The heater is working great! Keeping us warm on cool nights. It pumps out significant heat. I live at an elevation >9000ft. So far, this unit is working great whether we’re heating the van at home or while traveling. Also important: Post purchase support was great. I broke the electrical connector that the unit ships with and they shipped me a replacement no questions. Highly recommend. Well worth it considering alternative gasoline units are 3-4 times the cost.

Excellent Excellent SERVICE Excellent Excellent SERVICE! Any issue or question and they got right back to me....even a phone call too! AND The unit works GREAT! Easy installation with instructions provided. Perfect size/performance for my 144" Sprinter 2500! It's really "COOL" now! ;-)

Great AC - Issue at install AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.