The air conditioner survived shipping… The air conditioner survived shipping ok, arrived undamaged. While the shipping box looks good the wood is very thin. The metal around the box and metal tabs you have to pry apart are micro thin and sharp as a razor. I only got a minor cut but I was cautious once I saw the danger. Unit is working OK. Velit employee Ben is very good at answering all my questions I email him.

Great AC - Issue at install AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.

Pleased with Velit 12v RV AC Velit 12v RV AC shipped fast and so far very pleased with it. Draw is around 30amp/hr. Turbo is around 40amp/hr. No fuss install into standard AC opening. Easily keeps my converted ambulance cool. Quiet enough to sleep with it 5 feet above the bed. Generic AC remote is a bit annoying with buttons that don't apply but since it is easily within reach I change settings directly on the unit.

Velit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.

Great product - Revel upgrade Shipped in time, great documentation, great product. Pig tail from the ac unit was a little short but other than that the install was easy. I upgraded a Revel Van after the original ac unit broke.I know I’ll get much more use from this 12V model.