Velitcamping

9500 Santa Fe Springs Rd, 90670, Santa Fe Springs, United States
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4.60
Based on 20 Reviews

5

75.00%

4

20.00%

3

0.00%

2

0.00%

1

5.00%
About Velitcamping

We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.

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Luke
GB

Good product and solid customer… Good product and solid customer support. Our 2000R unit worked great on four 100ah lithium batteries. Install was a bit tricky, but got good answers from the support guy. Looking forward to the housing extension for thicker roof installations.

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Chuck Hofmann
GB

Excellent Excellent SERVICE Excellent Excellent SERVICE! Any issue or question and they got right back to me....even a phone call too! AND The unit works GREAT! Easy installation with instructions provided. Perfect size/performance for my 144" Sprinter 2500! It's really "COOL" now! ;-)

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Chris Glattly
GB

This is a first rate company. Everything from ordering to delivery was great. I had one question about items packed and I got a response right away (I'd misplaced the gasket as it turns out). I'm still in the midst of installation.

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Pamela
GB

NOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.

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Tyler
GB

Velit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.

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