This is a first rate company. Everything from ordering to delivery was great. I had one question about items packed and I got a response right away (I'd misplaced the gasket as it turns out). I'm still in the midst of installation.

The unit has no air filter The AC unit cools and operates well. The unit does not have an air filter. Running any AC unit without an air filter will eventually clog the evaporator coil with lint which will destroy the efficiency of the unit. The evaporator coil is wet from condensed air causing the lint to stick to the coil, reducing airflow and severely impacting the cooling. It is very hard and messy to clean an AC evaporator coil. The support technician advised me they are aware of this and working on a fix. Once filter issue is resolved the unit is worthy of the highest rating.

Good quality kit with and reliable startup Product came on time, Velit had good communication. Everything was exactly as expected.

Great AC - Issue at install AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.

Purchased the 12V A/C and 12V gas… Purchased the 12V A/C and 12V gas heater. Had some questions before I ordered and they were very helpful answering all my questions. Will be installing on a 2023 Transit Trail soon. Order came very quick and the packaging for the A/C is amazing, I think a dump truck could drive over it and wouldn't damage it. Great job, can't wait to see how they perform :)