Velit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.

It’s cooling power is great easy to… It’s cooling power is great easy to operate and quite give my sprinter van a comfortable ride for my grandkids

I purchased the Velit 24v A/C VERY… I purchased the Velit 24v A/C VERY HAPPY WITH THE WAY THE ORDER WENT EASY COMPANY TO DEAL WITH WOULD HAVE GIVEN FIVE STARS EXCEPT THEY SENT A 12 VOLT UNIT HOWEVER HAVE PROMISED TO GET ME A 24 VOLT REPLACEMENT AS SOON AS POSSIBLE. WILL FOLLOW UP WHEN NEW UNIT ARRIVES.

Great Purchase - I recommend this product Most importantly: The heater is working great! Keeping us warm on cool nights. It pumps out significant heat. I live at an elevation >9000ft. So far, this unit is working great whether we’re heating the van at home or while traveling. Also important: Post purchase support was great. I broke the electrical connector that the unit ships with and they shipped me a replacement no questions. Highly recommend. Well worth it considering alternative gasoline units are 3-4 times the cost.

The air conditioner survived shipping… The air conditioner survived shipping ok, arrived undamaged. While the shipping box looks good the wood is very thin. The metal around the box and metal tabs you have to pry apart are micro thin and sharp as a razor. I only got a minor cut but I was cautious once I saw the danger. Unit is working OK. Velit employee Ben is very good at answering all my questions I email him.