Chuck Hofmann
GBExcellent Excellent SERVICE Excellent Excellent SERVICE! Any issue or question and they got right back to me....even a phone call too! AND The unit works GREAT! Easy installation with instructions provided. Perfect size/performance for my 144" Sprinter 2500! It's really "COOL" now! ;-)
ToddP
GBPleased with Velit 12v RV AC Velit 12v RV AC shipped fast and so far very pleased with it. Draw is around 30amp/hr. Turbo is around 40amp/hr. No fuss install into standard AC opening. Easily keeps my converted ambulance cool. Quiet enough to sleep with it 5 feet above the bed. Generic AC remote is a bit annoying with buttons that don't apply but since it is easily within reach I change settings directly on the unit.
Craig Reichard
GBPurchased the 12V A/C and 12V gas… Purchased the 12V A/C and 12V gas heater. Had some questions before I ordered and they were very helpful answering all my questions. Will be installing on a 2023 Transit Trail soon. Order came very quick and the packaging for the A/C is amazing, I think a dump truck could drive over it and wouldn't damage it. Great job, can't wait to see how they perform :)
Russ M
GBGreat AC - Issue at install AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.
Pamela
GBNOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.