The air conditioner survived shipping… The air conditioner survived shipping ok, arrived undamaged. While the shipping box looks good the wood is very thin. The metal around the box and metal tabs you have to pry apart are micro thin and sharp as a razor. I only got a minor cut but I was cautious once I saw the danger. Unit is working OK. Velit employee Ben is very good at answering all my questions I email him.

Diesel Heater Upgrade I just replaced my diesel heater with the Velit Gasoline Heater, it is definitely an upgrade. I no longer have to carry diesel and the fuel pump tick is not noticeable. I also tested the temperature control that shuts off the heater at 3 degrees past the set point and starts again at 3 degrees below the set point. I would recommend this heater for any RV that runs on gasoline.

Velit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.

Great AC - Issue at install AC unit came packed well, but out of the box it had issues and an error upon installation. A wire had come off the condenser somehow and had to be fixed (crimped on) by the installer. He worked with VELIT to get it fixed and they said they are changing the design to keep that from happening. AC unit itself seems to work well, hoping for longevity and the company does seem to really ensure all is good when you have a problem.

4kw heater Phenomenal little heater. Better than espar, webasto, etc. highly recommend. Operation is simple and easy. Dropping the gas tank is tricky, and removing the fuel pump apparatus is also a bit of work. But it’s worth knowing this thing won’t crap out mid-winter. Highly recommended. Was able to fit this under the passenger seat of a 2023 transit, and I was able to rotate the inverter so inverter also fits